ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-02-01

"Not much wait time, work I wanted done was done, polite staff"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2017-02-01

I was in good hands

"I have had several oil changes as well as minor repair work and have always felt comfortable that they were straight up with me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-01

Great service!

"They were quick and professional. Willing to show me the problem with my car and very friendly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-01

"Got in on time and out thanks for the quality of your work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-02-01

wrong fix

"they told me i needed a tune up because i had a bad miss. i paid $280.00 for a tune up. that wasnt the trouble it cost me $250.00 more to get the problem fixed. should probable

stick with selling tires and oil changes.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2017-02-01

It was an oil change

"The oil change was successfully completed. My only gripe was that, even with an appointment, the service started 30 minutes after it was scheduled, so I sat around waiting. I thought that was why we made appointments."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-01

"Been buying tires from Ken Towery for 20yrs. Their service and prices are the best in town. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-01

"I am always happy with the service and all the employees are friendly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2017-02-01

BUNCH OF IDIOTS !!!!!!

"Last Spring I spent about $4500 getting my car tuned up and maintained. I had to return several times (many more than a few) over several months to correct problems that I certainly had never experienced before taking my car to Ken Towery's. Finally things seemed to be getting better except something up front (the brakes???) squealed a lot, and I had just gotten new brakes, pads, drums, etc. They cleaned the calipers and said the brakes were fine and no longer squealed. Not true....it was like they had done nothing. Also interesting ....there was not one employee the same as when I had started all this several months earlier!! Went someplace else for another reason and asked them to check my brakes. They were warped so I had to pay again to get them fixed. But at least now they seem to be right. I drive very few miles so it wasn't as if something could have happened to them in the interim. I also have a problem with the car just choking as if it will die any moment. This is a carryover from when they got contamination in the manifold. Needless to say, I will never use Ken Towery again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-01

Good catch

"Got my tires rotated,and they found I had a little prblem,that needed attension."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-02-01

"Did not provide the product they originally committed to providing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-01

"Always helpful and friendly. Always out in a timely manner. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2017-02-01

"Good service and very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-02-01

Service so fast they should be issued speeding citation

"Great service. Normally go to Tire Discounters, but just started new job and they where open on Sunday. The service was fast and they got my wife's car back on the road for the work week. Thank you for the great service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-02-01

Quick and easy!

"Took my car in for an oil change and that's exactly what I got! Quick service and no pushy sales add-ons. Prime location as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A