"Nice folks, will be back in the future!"
"They do good work but prices are a little high on service."
"I needed new drive belts and Ken towery installed them in no time."
"Very nice employees and great service"
"The guys always get my alignment done right. Have had several done along with recommending to friends. "
"I love the gentlemen at my local Ken Towery. I've always felt uneasy at auto repair shops, because of various bad experiences in the past with other businesses, but they quickly made my sense of unease go away. Each individual is incredibly personable and strives for engagement with the customer. In addition to being a kind crew, the prices have always been beyond fair. I've got to the point where I insist on visiting my local Ken Towery because I know they'll treat me right."
"I continue to go back to Ken Towery for their good service!"
"Let me start off by saying I didn't know alot about Ken Towery's and the services they did but one had just been built in my town the last year or so and let me tell you after the great customer service they gave both me and my sweet baby of a jetta car, I will be going back there alot more in the future! I orginally just wanted to get new tires on my jetta but I was thankfully informed by an assiociate who called me on my cellphone to explain to me that In my back two brakes I was currently riding metal on metal and is extreamly dangerous and all meant my brakes not at all up to standard when it came to driving long distantces safely so I was so thrilled to be able to say, "Yes, Please mr Ken Towery's man please fix my brakes." haha im so happy with the job they did and am grateful they cared to call me because i travel long distances all the time in my car because my wife currently lives in Quebec,Canada so traveling at this point might as well be my middle name! :D Thank you Ken Towery's for maybe saving me from a wreck or even worse!
P.S. I freaking love my amazing Michelin tires! They are eating the road up! The ride is just so smooth! "
"I waited in the waiting area for over a hour just for an oil change. I came out and walked around a few times and the manager knew I was there. After over a hour I walked outside and my car was parked on the side finished. I asked how long it had been done and was told they didn't know maybe 10 minutes. Nobody said anything to me. Not only did it take forever, they didn't even tell me I was finished. To make it worse I had to pay about $10 more than the coupon price he quoted in the beginning. After terrible service I should have been given a great discount and an apology. I received neither. "
"We had a flat tire just before closing time, and they helped us with a smile. Very appreciative!"
"I've been coming to this Ken Towery auto shop on Bardstown road for quite a few years now. Initially it was because the location was right in front of my apartment which was glorious in terms of convenience but I now travel to this one even after moving closer to other locations. The customer service is some of the best I've received at an auto shop. Even if I buy tires somewhere else like Costco I'll continue to use these guys for routine maintenance."
"Costumer service is awesome, price on oil change is really good, but pricey on other work. "
"I took my 2014 Ford Fusion Hybrid Titanium into Ken Towery in Danville, Kentucky for a Tire Rotation and Balance. The staff treated me friendly. They were able to get my vehicle quickly. I did have an issue after leaving, it seems that they had an inexperienced tech balanced my tires and when I left the vehicle was worse off then when I brought it to them. I returned the vehicle and an experienced technician stated that on just one wheel the weights would be able to be used on 4 wheels. Everything was greatly improved when the vehicle was returned."
"Fast and excellent service"
"Guys are very good at what they do, I was treated equal and as a female who does the service on her own vehicle I was glad I found somewhere I wasnt taken advantage of. "