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Product & services pricing
4.38/5
Chance of future purchase:
3.57/5
Shipping & packaging:
3.40/5
Customer service:
4.07/5
Return/Replacement policy:
5.00/5


Verified
5/5

2020-08-07

Great Service

"Awesome Service...Shipped promptly...not an unreasonable price...If they could have sent me a diagram on how to put everything together...now that would have been totally...over the top!"

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Verified
5/5

2020-08-07

Fantastic service!

"Kirby had the parts I needed in stock and at a fair price. Delivered in less than half the promised time! Unbelievably good service!"

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Verified
5/5

2020-07-31

Fast

"Ordered and received within A few hours. "

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Verified
5/5

2020-07-30

Good looks!

"Factory part! Love it . Fast shipping "

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Verified
5/5

2020-07-29

Cup holder

"Easy online ordering, delivered next day. No issues."

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5/5

2020-07-07

Excellent Service

"I ordered roof rack crossbars for my Ascent from Kirby Subaru. I placed the order online at around 8:30am. Much to my amazement, the crossbars were delivered to my home in Calabasas at around 1pm on the same day. Outstanding service!"

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Verified
5/5

2020-07-10

Perfect

"Fast shipping. Excellent service! Highly recommended. "

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Verified
5/5

2020-06-15

Kirby parts department delivered the part themselves

"Rodents chewed up the hood lining on my Subaru Outback, so I ordered a new one from Kirby in Ventura. They delivered it themselves (I live an hour away) and were friendly and easy to deal with."


Verified
4/5

2020-06-07

Seat cover protector shopping

"I was pleased with the service but the shipping fee changed last minute and i was asked to pay the difference. Not fair"

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Verified
5/5

2020-06-04

Great team and good prices

"Always great service and accurate order fulfilment. "

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Verified
5/5

2020-06-04

Fast Service

"Great price, fast shipping. Thank you. "

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Verified
5/5

2020-05-29

Fast shipping

"It was exactly what I ordered. I’m in FL and received the part in 2 days"

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Verified
5/5

2020-05-26

Great “Personal Touch”!

"Placed online order. Hand delivered! Quick, professional service. "

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Verified
5/5

2020-05-26

Good Job

"Everybody in the parts department is real cool and does a great job."

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Verified
5/5

2020-05-26

Great service

"Parts were as described and got delivered in a timely manner and well packaged "

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