ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


1/5

2023-04-17

This company doesn’t support veterans and doesn’t respond to emails.

"I’ve emailed this company on three separate occasions over the course of several months asking if they offer a discount for veterans. They never responded to any of my emails. Then I called them to ask if they offer discounts to veterans, and they rudely replied that they do not. Do not support this company since they do not support the troops that enable them to do business safely in the USA. It’s a pity that a company, so Big has such little empathy for supporting veterans. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

1/5

2021-03-15

Horrible customer service

"I ordered a machete and clearly had the saw back I took a screenshot of my order number for reference reasons. When I received my machete it was without the sawback that is not what I wanted I specifically wanted to saw back. No problem I'll call customer service to let them know so I can arrange to send it back to them and get the appropriate machete and they tell me that I made a mistake and they can't fix it. I've done a lot of business with them spend hundreds of dollars and I would never spend another dime with this horrible company! Even after I showed them the screenshot of my order with the sawback machete that I ordered and them telling me that that's not what I ordered I ordered it without the sawback instead of just making it right they argue with me and won't make it right so I still have this piece of crap that I don't want! Who treats their customers like that I mean come on you're going to ruin a lifetime customer over a $40 machete I wouldn't do business with these people again ever and I'm going to keep making sure my point gets across they should have done me right! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-03-28

The Best! Hands Down!

"Knifecenter is the oldest and greatest web site selling knives. It has more products than anyone, the best photos and descriptions and the best prices. Hands down this is the number one site for the products they offer. Hands down!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-10-07

My favorite site for pocket knives.

"My favorite site for pocket knives. They have great images and information about the knives. Customer service is awesome and the prices are great. I highly recommend this site for all things knives."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-10-02

This is the best web site for knives and accessories- bar none.

"Great service and great selection. The site rocks"


1/5

2019-08-23

expensive and slow to get product.

"didn't like working with them, took too long to get product. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-12-16

Easy Ordering

"I chose the Benchmade 590. Quick shipping and great customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-06-13

South African Experience

"Thank you for your excellent service, when I notified you of the delay (from South Africa's side) you guys went out of your way to track my order. I got my order thanks to great follow-up work from you guys. I immediately placed another order as my experience gave me piece of mind.

I specifically want to thank Katelin, Janie and Kristin!!!!

Keep up the good work guys.
"


4/5

2018-05-31

Good product easy process

"The title says it’s all. Will buy again from Knife Center."


5/5

2018-05-29

Spyderco Knife Purchase

"Excellent communication, excellent shipping times, great comparable pricing."


5/5

2018-05-28

Great product

"Website was easy to find what I was looking for. Product was shipped quickly."


4/5

2018-05-28

I love this knife.

"The Ken Onion Leek has become my almost everyday carry knife. Perfect size, plenty sharp, opens like a dream and it looks classy with the brushed steel."


5/5

2018-05-28

Awesome

"Ordered the spydie coins, the first ones I’ve had. Great little items to have for and Spyderco fan. "


5/5

2018-05-28

Gift for husband

"Price was more than great for quality of the knives I purchased. The man is obsessed with guns and knives and their quality. He and I were very impressed with both. Wish the push knife was a bit bigger and sharp on both sides instead just the serrated edge but that side was very sharp. Very nicely done. The krambit was sharp on both edges. LOVED IT. Over two weeks later and still won't stop playing with it. It was huge. Price was awesome and I will definitely be buying from here again for him or maybe myself too. Haha"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-05-26

Handsome knife

"I am very pleased with my new Browning knife. About the only thing I don’t care for is that it does not have a pocket clip, but I knew that when I bought it. If you want to carry it you will need a sheath or carry it loose in your pocket. I purchased this knife to add to my collection because of its looks. The Damascus steel is well patterned and even carries the Browning name. Out of the box it was very sharp. That with the wood and antler scales makes for a beautiful knife. A bonus was that the action is very smooth and the knife is tight. I would not be afraid to use this as an EDC."