"Great products, customer service, very friendly, and timely shipping."

"I was very pleased with my purchase from Knife Country Usa. I had a few questions reguarding my item before I made my purchase. I spoke with their customer service and he was very friendly and informative. After I placed my order, my item arrived quickly, within the time I was told. Love my new knife! Thanks Knife Country!"

"Tons of different products lines and great customer service. I will definitely use them again!"

"Knife Country, USA has always provided me with fast service. I would give them an A+ on customer service and having the stuff I like to give for gifts. Recommend anyone who needs a knife to buy it from Knife Country, USA!"

"I was looking for a new knife set for my kitchen and found just what I wanted here! Great service, timely shipping. Now I have a new website to refer to all the hunters in my family! Will definitely order from here again! Thanks KCUSA!"

"I bought a CRKT M16-10KZ form KnifeCountryUSA.com about a week ago. I was very impressed with the punctuality of this dealer. The knife was artfully packed leaving not even the smallest of dents in the products box. I was also mailed a business card with a coupon code worth 10% off my next purchase. I recommend buying from this website, as I will for all of my knife, defense, and tactical need in years to come. "

"Horrible, terrible customer service. It took a week for the item to be shipped. A week?!? They said it was "in stock". I imagine everything is always "in stock".
Then when I call to find out why, I'm promptly told it's my fault because they say it takes "3 days" to process. Hmmmm. 3 days in KnifeCountryUSA.com's world must be like 6 days to the rest of us. My fault, huh?
Do yourself a favor and avoid this seller like the plague. Find someone who actually wants to serve customers the right way."

"I am a return consumer of this seller subsequent to learning the hard way of getting counterfeit merchandise and going through the hassle of getting things resolved. Knife Country provides genuine articles, at a good price, in a timely manner. "

"Placed an order on 8 January and they charged my credit card immediately. 29 January and nothing had arrived, checked order status and their website says the knife is backordered from manufacturer. I was never notified and it appears they would never have notified me it I hadn't checked the status.
Here in Texas we call this an interest free loan.
I have request they cancel the order and credit my account.
I'll post again with the resolution.
I would advise against dealing with anyone that charges your card before they ship the merchandise"

"Poor experience all around at Knife Country. I live about an hour and half away and can't believe how much time I've wasted trying to get my order corrected. With the understanding that it was a holiday order, I cut them some slack, but after 3 mistakes-- I can't believe this operation is still in business.

I placed my order on the 20th of December, a late gift, with NO expectations that the item would arrive in time for the holiday. When I phoned in on the 23, requesting a tracking number, I was notified that while my order had been marked fullfilled-- that did not mean it had shipped.

On the 24th, I logged in again to find the order had shipped and a tracking number had been updated. The tracking number was express mail so I got verbose information on the status. By the evening of the 24th, my knife landed on a doorstep 3 states away (wrong shipping address). I figured mistakes happen and waited until the customer service team was back on from their holiday vacation.

On the 29th, the first day Knife Country had re-opened following the holiday I called in and left a voicemail requesting a callback with all of my order information and the shipping issue I experienced. I waited all afternoon for a call, but no one replied. Again, chock it up to being busy, so I gave them a call back.

The customer service rep on the phone couldn't tell me why the knife had shipped to the wrong state, but told me he'd look into and send me an email to my address on file with a status update and new tracking information. Needless to say, this never arrived.

Fast forward to January 3, I have finally received a knife from the company-- albeit the WRONG KNIFE. It appears that Knife Country shipped their last remaining stock to the wrong address and substituted this blade in place of the original one I've ordered, WITHOUT CONFIRMING with me that this was acceptable.

I will never deal with this company again. I've chased them for updates, they've made more mistakes than are excusable even for a busy time, and they clearly don't value a customers satisfaction.

Terrible online operation."

"They had the knife I wanted at the best price. The shipping was a little slow, but I believe it had to do with the holiday and weekend. When I called about when I would receive it, I was called back right away and the rep was very friendly and helpful. I would order from them again. "