ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-19

"I deal exclusively with the Knife Merchant for all my cutlery needs. The selection, prices and customer service are the best."


Verified
5/5

2013-01-19

"Amazing super service fast delivery quality product so easy "


Verified
5/5

2013-01-15

"Had trouble finding some items on line or locally and Knife Merchant had them all and got them to me quick and at a good price. I would highly recommend this company."


Verified
5/5

2013-01-15

"Knife was shipped extremely fast and in perfect condition. Will buy from again."


Verified
4/5

2013-01-11

"Love the site! Great explanations about products. Only negative, when a knife isn't shipped with the order, a heads up would be great. I called customer service and the lady I talked to couldn't have been nicer! Very highly recommend The Knife Merchant!
"


Verified
5/5

2013-01-11

"Appreciated the swift processing for my order."


Verified
5/5

2013-01-11

"my order was delivered promptly and when I had a question the customer service rep I spoke was very helpful. Thank you for the good service."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-08

"Good price, good delivery.
"


Verified
5/5

2013-01-06

"Delivery was fast. Price of the knife was the lowest I found. Thanks knife merchant for the catalogs that came with my recent purchase! "


Verified
4/5

2013-01-05

"I am very happy with the items I purchased from Knife Merchant.
There were no problems with the order and I will order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-01-04

"You did good job!I was order 5times ,always good!"


Verified
5/5

2013-01-02

"Purchased Shun 3 piece Shun-pro set."


Verified
5/5

2013-01-02

"My order was processed accurately and quickly and it arrived well ahead of schedule even during the busy holiday season."


Verified
5/5

2012-12-28

"Great products, great service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-27

"From: Jim DeLine [mailto:****@****]
Sent: Saturday, December 15, 2012 12:59 PM
To: ****@****
Subject: Pleasant surprise

I received my Granton knife today - thanks for the prompt service.

Usually, people complain a lot. But I wanted to take a minute to tell
you an interesting story.

I was shopping online for a slicing knife, and found one at
gormetfoodstore.com. I put it in my shopping cart and was asked if I
had a coupon. I didn't, but I found a coupon code on the Web for 10%
off. I returned to gormetfoodstore.com and clicked on the link "Click
here if you have a coupon". That took me to a page where I had to
subscribe to their catalog (no kidding), and THAT took me to a page
where they said they were emailing me a code to be used at checkout.

Long story short, while I was waiting for that email, I continued
browsing looking for a sheath. I found your Web site. It was clean,
efficient, well organized and I ordered a Messermeister edge guard.
Looking around your site, I found a similar slicing knife and since the
email had not yet arrived, I ordered the Granton.

I build Web sites for a living and can tell you that sites like
gormetfoodstore.com lose business with poorly conceived design and
delivery.

BTW, I am still waiting for my email with the checkout code.
"