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5/5

2012-07-10

"Everything was awesome, fast and just what I ordered will be going back!"

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5/5

2012-07-09

"Hey you guys! Great service, thanks alot and we'll be doing more business in the near future! I've also turned people on to you because of your great business! Keep up the good work! God bless America!!!"


5/5

2012-07-07

"The knife I purchased arrived as expected and in perfect condition.
I also found a great selection on the website. I'm very satified with the purchase.
"


5/5

2012-07-03

"The F. Dick steel I purchased totally exceeded my expectations. It was shipped and delivered in less than 36 hours of me placing my order. And I can honestly say that I will be coming back to Knife Merchant in the near future to purchase a new knife. I am professional chef and have recommended this site to my fellow culinary professionals. This company has by far the best customer friendly system, their communication regarding your orders is great and their interest in your satisfaction is memorable to say the least. A+"

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5/5

2012-07-02

" Your prices are very good and your shipping time is first rate! My order arrived within four days. I will remember you the next time that I need your type of merchandise."

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5/5

2012-06-28

"I have been ordering all of my kitchen needs from Knife Merchant for years, and I never had the desire to shop anywhere else! Not only do they have great prices, but their customer service is beyond exceptional, and they're always so willing to assist me with any questions I have about thier products. Chef David and the rest of the staff are very knowledgeable about the products that they carry. Shipping is quick, and my orders are always sent out the day I purchase them. I will continue to buy from Knife Merchant, as well as recommend them to all of my family and friends. "

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5/5

2012-06-28

"Very satisfied delivered when told at a very fair price"

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5/5

2012-06-27

"I ordered from the company and they didn't have the knife in the size I wanted in stock so they made me an AWESOME deal on the next size larger in stock and shipped it right away. Unfortunately the knife I received had a defect in it's construction and cracked after three days of use. Knifemerchant.com stood behind their products and shipped me a replacement and a return mail label for the defective knife with no questions asked! Awsome customer service, knowledgeable staff and prices that are impossible to find ANYWHERE ELSE! "


2/5

2012-06-23

"It appears the product (Hall's surgical black arkansas stone) I received to be a second. (Looking back now, the price appears to reflect that). I could have bought from somewhere else(namely Hall's website) and maybe receive the same product with a better finish and cut for a bit more somewhere else. I wish the description would say as such. I've bought old used sharpening stones cut more uniformly with a better finish. Go figure. However, for those looking for a functional product at a lower price, this merchant may be a viable choice. The knife I bought with the order on the other hand was an awesome deal. However, the stone was the main reason why I placed the order with this merchant. Thank god it was not a gift for a family member. Perhaps all the stones are cut the same from Hall's, and the stone that I bought is a first, not a second. In that case this merchant would definitely be the place to shop at and my review would be invalid. YMMV

I haven't contacted this merchant about my issue. I just use the 12x3x1 stone for other unintended purposes, ie, as a paperweight, self-defense apparatus and family pet.
"

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Rep reply posted 2012-07-26
A rep from Knife Merchant, KnifeMerchant, has responded:

“The products were of course new, and not seconds. We contacted this customer to offer an exchange or refund, He stated that upon further review, he is satisfied with this purchase and was overly harsh in his review.”


5/5

2012-06-19

"We purchased three of the V-Slicers here at work and we are all extremely satisfied, both with the product and the experience with Knifemerchant.com. Thank you."

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5/5

2012-06-18

"Great service from KnifeMerchant. All of my orders have been processed on the same dau and I receive the goods quickly. Chef David is very knowledgable & helpful on the phone. Will use KnifeMerchant again."

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5/5

2012-06-11

"Knifemerchant has great products, great choises, great service, need i say more."


5/5

2012-06-09

"I have purchased many items with Knife Merchant, not only for myself, but gifts to family. My experience here is always great. Not only is everyone extremely helpful and friendly, they fit your needs with the right product. I bought the Bekka 11 in. Fry pan this time and since no one has really used it to add any info, I thought I'd be one to try. I was impressed at the performance of the pan and like the fact that it is recycled composition and can be recycled when no longer usable. It's easy to clean, cooks evenly and quickly. I also bought a CDN thermometer for meat, a ProTeak cutting board and a Chicago Metallic Jelly Roll Pan. They all did what I wanted and I am super satisfied with my purchases. "

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5/5

2012-06-05

"Always deliver the best products and excellentcustomer service."

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5/5

2012-06-04

"The experience has always been excellent over the years."