"Excellent customer service, pricing, packaging, delivery, and products. Absolutely no complaints. A wonderful e-commerce experience. I highly recommend this merchant."
"Good quality product, I paid for two day shipping and product was delivered on day three, not a huge deal but not real happy to pay for a service and not get what you pay for. "
" Hello knife merchant, I have purchased many items from you and have never been disappointed. I will be purchasing a beautiful knife shortly. thank you, Bill"
"The goods arrived safely and expeditiously as ordered"
"as always great customer service and quick delivery . they never disappoint. purchased a 10 inch Scanpan sauté pan. product is excellent . its funny how when you love your cookware you tend to plan meals around that instead of ingredients, at least for me that is."
"Quick free delivery of promised product."
"Knives are amazing great fast and easy service "
"Delivery arrived quickly and they called to tell me that because I had p"
"I love it ! Is my favorito "
"Very pleased with quality of merchandise and excellent service. thank you."
"very satisfactory,love my product"
"easy ordering and on time delivery "
"This bag is amazing! My order arrived very quickly and was packaged well. As a pastry chef it really works for me-- it fits all of my equipment without having to carry around a bulky tool box. It has tons of compartments/ pockets and even had room for my measuring cups and torch, 6 knives, spatulas, peelers, a whisk, etc., which I've never been able to find a big enough bag for before. Not to mention the color is great too, and it seems very durable. I definitely recommend this to anyone who needs more space than a standard knife bag provides but doesn't want to lug around a tool box."
"Thanks for the quick delivery. I thought it might of taken awhile as it was going to Australia, but it arrived in just 8 days. Brilliant. And pleased with product."
"Very happy with both the quality of the products that I bought and the service that I received. Shopped online and still got a personalized message informing they grouped everything to save on shipping and returned my money. Thank you Knife Merchant, from a very satisfied customer. See you soon."
A rep from Knife Merchant, KnifeMerchant, has responded:
“We agree with you. You paid for 2 day shipping, items were picked up on the 8th and delivered on the 11th, that's 3 business days, and it means that the carrier had some sort of problem and failed to notify us of the delivery exception. We will be refunding the shipping charge to you, and will bring this to the attention of FedEx. Thank you for letting us know, and sorry to hear about the late delivery.”