"My knife arrived promptly, was packed so as to avoid damage, and was a very tolerable price for an excellent chef's knife."
"Excellent quality and fast service.thank you very much"
"Super excited to give to my husband
For Father's Day!"
"Best prices and fast shipping!!!"
"I am very pleased with the condition of my knife, and the service was excellent. "
"I received the wrong sharpening steel and when I called they immediately sent the correct one with a return label. Very happy with the customer service ."
"Handles all my slicing jobs superbly. And it's beautiful as well. I kept reading how a kiritsuke is a difficult knife to learn to use. I didn't find it so."
"Fast delivery, excellent product. 5 stars. "
"My overall experience with the Knife Merchant website itself was good. We were not pleased with the product received as it was listed as leather, and in reality the composition is a "mystery" material named polyhide.
No thank you.
Judy Wenzel
Fort Myers, Florida"
"They provided knowledgeable customer service as well as prompt delivery."
"Knife Merchant is a terrific company. Shipping was prompt. The prices were fair. "
"Items were received in excellent condition. Items were received in a super timely fashion. Website was easy to use."
"My experiences with Knife Merchant have always been stellar."
"As a working professional and chef instructor I'd like to say The Knife Merchant is, hands down, the best place to go for your culinary needs. From the accessibility of the website, to their product offering, to their unparalleled customer service, they set the standard. I have been using them for 15 years. They are constantly adapting to market needs and have stayed relevant the entire time. They are my go to source for knives and any other tool I use in the pursuit of my career."
"Order arrived fast and item is as described"
A rep from Knife Merchant, KnifeMerchant, has responded:
“Hello Judy,
We're happy to hear that you were pleased with our service and website.
We do apologize for the quality of the product. We were unaware that the product was not leather, as this is how Messermeister advertises the product, even on their own website (http://www.messermeister.com/Corkscrew-Holster-CORKSCREW/SH/).
That being said, we would completely understand if you wanted to return the product for a full refund. You can contact our customer service department by calling 800-714-8226 or e-mailing sales@knifemerchant.com to get a return label issued to you.”