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Product & services pricing
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-11-14

"No issues and very prompt delivery to Australia. Recommended to others."


Verified
5/5

2013-11-13

"High quality items, great price, and excellent service! "


Verified
5/5

2013-11-13

"IT ARRIVED MUCH SOMER THAN I EXPECTED."


Verified
5/5

2013-11-13

"MY SON HAD ASKED FOR A REALLY GOOD PAREING KNIFE FOR HIS BIRTHDAY. I WENT ON LINE AND RESEARCHED THEM AND FOUND THAT SHUN SEEMED TO BE THE ONE. IT WAS PRICED IN MY PRICE RANGE AND THE REVIEWS I READ CONVINCED ME TO PURCHASE IT. IT ARRIVED JUST A FEW DAYS AFTER I ORDERED IT AND WAS VERY NICELY PACKAGED I HAVEN'T GIVEN IT TO HIM AS HIS BIRTHDAY ISN'T UNTIL NEXT WEEK. IT IS A BEAUTIFUL KNIFE AND I AM ANXIOUS FOR HIM TO SEE IT AND USE IT. I KNOW HE WILL BE PLEASED. THANK YOU FOR YOUR GOOD SERVICE AND I WILL DEFINITELY RECOMMEND YOU TO MY FRIENDS AND FAMILY."

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Verified
5/5

2013-11-12

"Clear communications, quick delivery and the knife was in perfect condition."


Verified
5/5

2013-11-12

"Very good customer service. "


Verified
5/5

2013-11-11

"I messed up on billing address vs mailing address and they could NOT have been nicer or more accomodating..heading pkg off at the pass to be sure it got to correct address. Have rec"d to all my friends and love my new knives ...brand which I used in serviced apt in UAE. So happy KM carries this UK brand and has only in last 6 mos or so...love it when I have Karma all the way around...BTW Robert Welch is way better than CUTCO and way cheaper!!"


Verified
5/5

2013-11-11

"Couldn't have been better."


Verified
5/5

2013-11-11

"Great company to buy from, very good communication & very fast delivery to Australia. Would definitely buy from knife merchant in the future."


Verified
5/5

2013-11-10

"I'm a young cook who received a Kikuichi Warikomi Gold 8 in. Gyuto from my parents as a birthday present from knife merchant. The blade is amazing, and I purchased two whetstones from knife merchant to maintain the blade. There was a shipping issue and the post office sent the whetstones back to knife merchant. I contacted knife merchant and they immediately sent the stones back within 2 days of my contacting them. As a young cook working hard on his own I really appreciated the great customer service and the quality of knife merchant's products. Will definitely go through knife merchant for future cutlery needs."


Verified
5/5

2013-11-10

"Quick shipping! Much appreciated!"


Verified
5/5

2013-11-10

"I didn't care for the size of the shipping charge, but they did deliver quickly with no problems."


Verified
5/5

2013-11-10

"great knives good prices."


Verified
5/5

2013-11-08

"order came fast....knives were awesome as always. My husband is a meat cutter and always buys his knives as well as our kitchen knives from you. Sometimes he will order direct from you or his manager orders them
from you for the crew.
Tnanks again,
Marilyn Meadows
"


Verified
5/5

2013-11-07

"On time delivery, great product!"