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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-22

"It came very quickly and was what I expected."


Verified
5/5

2013-10-22

"Arrived on-time and was as expected."


Verified
5/5

2013-10-21

"These knives I ordered are the best in the world. I discovered them when we visited Switzerland and was so delighted when I found them on the internet and was able to order additional knives. I have given them to various members of my family and they too have fallen in love with them. The main thing I like is the fact that they retain their sharpness indefinitely. THEY ARE THE BEST. I hope they will always be available in case I want to order more. Thank you."


Verified
5/5

2013-10-20

"Very fast delivery and nicely packaged."


Verified
5/5

2013-10-20

"Quick delivery, able to track my order, I will do business with this company in the future"


Verified
5/5

2013-10-18

"Knife Merchant promptly processed and delivered the Lamson knives I ordered. The knives arrived very well packed and the knives are beautiful, even more so as Knife Merchant sold the knives for well below MSRP. Thank you!"


Verified
5/5

2013-10-18

"Great prices, fast shipping, no problems!"


Verified
5/5

2013-10-16

"Quick efficient service thanks"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-16

"Easy, quick, and just as expected. Doesn't get much better than that."


Verified
2/5

2013-10-16

"i wasn't aware of the fact that i had to pay a custom duty of 87 dollors on receiving the knives and it was not mentioned on the website that there might be a charge like that , i m satisfied with the knives and the speed of delivery , "


Rep reply posted 2013-10-16
A rep from Knife Merchant, KnifeMerchant, has responded:

“We're sorry to hear that you were unaware that purchases from foreign countries are required to pay duties and fees as the purchases come through customs. We try to alert customers of this by having it posted on the shipping portion of our website under "international shipping" (http://www.knifemerchant.com/shipping.asp). $87.00 is quite a lot though, and we do apologize for the inconvenience.”


Verified
5/5

2013-10-15

"Knife merchant is always a pleasure to deal with. The best customer service experience I've had in years. An absolute true pleasure. "


Verified
5/5

2013-10-14

"My order was placed on a Friday around 12pm, and it arrived the very next day in pristine condition! The Knife Merchant is amazing, this is the second time they have blown me away and I will continue to purchase my culinary products from them."


Verified
5/5

2013-10-14

"Fast shipping and great communication via e-mail with tracking. No question for doing business again."


Verified
5/5

2013-10-14

"hated to pay the postage, but knife arrived in timely fashion."


Verified
5/5

2013-10-14

"They always do a great Job"