"Always great; perfect way to circumvent the bad service at my local store. Would love a 'samples' option, if that doesn't already exist (for colormatching existing projects)"
"Excellent from order to delivery."
"My experience was just fine.. the collection was delivered as promised and they are beautiful knitting needles. Thank you !"
"I love ordering from Knit Picks! Their products are great, and on the rare occasion that I have a problem with something, they stand behind what they sell."
"I love Knitpicks and my order arrived very quickly."
"Knitpicks hasn't ever disappointed me with their service. I particularly enjoy shopping their sales, although for the most part I find their prices reasonable.
I received my order today, 1 week to the day after submitting it via their website. Receiving the tracking info for my packages was nearly anticlimactic as it arrived before I had time to wonder where it was. This particularly impresses me as I live in Canada. "
"Excellent. The website is easy to navigate, and the checkout process is simple. Products are always top quality and the yarn selection is fantastic. Shipping rates are reasonable and delivery service times are good."
"I often order items from Knit Picks. The prices are competitive and the quality excellent. The delivery is fast enough even for Quebec. By cons, if I have to return items, it gets a little complicated to use the return form(calculate taxes, transportation cost, purchase and/or reimbursement of items) This is expensive because you have to repay the cost of transportation."
"Products and expediency; Excellent, as usual!"
"Hi, my overall experience was excellent. Great products, reasonable price and I really appreciate the fact that all costs are quoted at time of purchase including customs costs. "
"Excellent - always good customer service!"
"Very easy to order and my order arrived quickly and in perfect condition. "
"I have been ordering from Knit Picks for years, and their selection just keeps getting better. Always a happy customer!!"
"Order was delivered in record time ALL intact! Thanks, CM"
"great!!! looking forward to doing more business with them in the future!"