"everything that was promised arrived in a timely fashion. It was all I hoped for. "
"I'm always extremely satisfied with my Knit Picks orders. This latest order arrived earlier than promised!"
"Great! Easy to find items and order. What more can you ask for?"
"The ordering process on-line is very easy. I was informed when my purchase was filled and on it's way. The Knit Picks products have been excellent as gifts or for my own use. And, I've noticed the knitting accessories I've purchased from Knit Picks are more economical than the same products in a retail store."
"I love shopping at Knit Picks! Their prices are good, their selection is good and the customer service reps are very helpful if you have a question with respect to your order. "
"My first online order, recommended by my daugter, who's already one of your customers and sent me your website! It went very well, though I had to ask for help a couple of times, and your staff at the 1-800 number were very helpful and patient. My order has arrived, I am pleased with it and it arrived earlier than I expected. I'm looking forward to using the circular set of needles that I ordered."
"great as always-never a problem with knitPicks!"
"another wonderful transaction. thanks."
"They have the prettiest knitting needles, great prices on their yarn, and it all arrives quickly."
"Packing of the books have a lot to be desired; frankly poor. The box arrived smashed & almost open & I was sure the books were crushed at the edges or bent as it was very loosely packed. Otherwise, I am pleased with my purchase."
"Knit Picks has always been easy to deal with, accurate in their billing, shipping and order fulfillment. "
"Quick and accurate! Easy to use website. Ordering easy. Delivery on time."
"I have been ordering from Knit Picks for years. I have been happy with their products and service. Recently I received an order with one item missing. I called and they said they would send it right away. I haven't gotten it yet but when I do I will be very happy. So far they have replaced anything that has not been perfect. "
"I am very happy with Knit Picks, I will say that shipping is on the slow side. When I order from Paradise fibers I have my packages within about 3 days, its about 7 days before I get packages from knit picks, plus when I recently paid an extra $12 to have my package sent faster, I ordered from Paradise fibers the same day and it still am faster at their regular rate. I have to admit I would order probably a few times a month if their shipping became even a little faster"
"Knit Picks is as much a knitting friend as it is a merchant. Their service is impossible to beat and their products are just what I like. Even before they switched to their own yarns exclusively, they always seemed to have just what I had been wishing for. Now they have acrylic yarns for my "no-special-care" nieces and their families and a non-wool sock yarn, ditto. Their prices make the difference, I'm sure, for a lot of people who couldn't afford to knit quality items otherwise. Their tools are terrific and their book selection and prices amazing, especially since they acknowledged the existence of crochet. Looking back, I realize that the Petkuns saw a need and gradually created a veritable empire of common-sense crafting for a market no one else seemed to recognize in quite the same way. I do sometimes buy from other on-line yarn suppliers, but Knit Picks is my core source. "