"Generally, it was okay, but the needle case was broken on arrival. The zipper pull fell off as I took the cellophane off the case of needles. Now I have to contact them to file a complaint. Wish they had checked it before mailing it."

"Delivery was so fast! I loved the patterns and the suggestions/options for picking the proper yarns...I thought the quality of the basic yarns was excellent for the price...I love my interchangeable needle set and want another set immediately...they are wonderful and easy to use...everything was a nice, pleasant surprise...I had my order in time for a long long car trip...finished my project and just love Knit Picks and Connecting Threads for free shipping if the order is over $50 (so easy to do! ) ha"

"I have purchased many orders from Knit Picks and have never been dissappointed. Their packages are packaged well and with plenty of room for packaging protection, they typically ship quickly, and their customer service is top-notch! "

"Eminently satisfactory! Shipping is prompt as always, and my yarn and DPNs are just as I expected."

"Over the years I have had only praise for the service and quality of products I have received from Knit Picks. This particular order was delivered before the estimated time. Great job. Just in time for the storm."

"I've always been extremely satisfied with Knit Picks products and services."

"Wide selection, outstanding customer service, up-to-date products, great community, and great place to learn."

"My order was delivered faster than I thought it would be and I am very satisfied with the yarn I bought."

"I received my order of interchangeable needles in a decent amount of time but I noticed that 3 out of 9 pair of needles had different lengths. When I brought this to the attention of customer service, they were super and sent me an email stating that they were replacing the 3 pair and gave me a tracking number.
I haven't received them yet but they should arrive any day now."

"The items I ordered came in good time. The yarn is lovely and the journals will be great for keeping my patterns."

"Great, as always. Site and check out are easy to navigate with large enough icons to review items. No problems at all! "

"Many of my wish list items were on sale, so I ordered them. The order was quick from process yo delivery. I have never been dissapointed in a Knit Picks order."

"Great service and great products. Just purchased an interchangeable needle set and it works beautifully. Very fast delivery too."

"Order fulfilled uickly. Arrived Earlier then scheduled"

"Excellent service and i am very pleased with the quality of the items I ordered."