"I like the prompt service and the updates concerning my order. Even with the additional shipping cost the product is reasonably priced. I have not had the opportuniy to wear and wash the finished products but it seems to me that the yarn is of good quality. This and the excellent selection encourages me to consider further purchases in the future."

"Easy, fast and efficient ordering process."

"Knit Picks has been prompt with each and every order I have placed. My books, yarn and tools have always arrived in perfect condition, with an appropriate amount of protective packaging.

I will continue to do business with this company due to the quality of their products and their high level of customer service."

"The Knit Picks site is easy to navigate. The quality of the yarn is very good, and the prices are competitive. "

"I ordered a set of nickel plated interchangeable needles, size 17, and I also ordered a 42 inch interchangeable cord to go with it. The ordering process was smooth and I didn't encounter any problems receiving the order. Everything was packaged well and it arrived in a timely fashion.

The product itself was in perfect condition and I was happy with what I received. I started knitting with the needles immediately!

Overall I had a wonderful experience with Knit Picks and will definitely order from them again."

"I have been pleased by the products I have recieved from Knit Picks. It is nice to shop on-line when it works for me. I have found lots of items that have not been available with other companies. I will continue to shop Knit Picks for items that I need for my craft projects."

"Pro
Product arrives well packed and on-time (1 week after order with free shipping)
Wide selection of colors
I didn't have knots in my product
Lower threshold to reach free shipping than other vendors

Con
Knit Picks did not have a PayPal payment option
Wool of the Andes yarn is scratchier than I had expected
Website is sometimes slow and not intuitive to navigate; i.e. from basket back to shopping/browsing.
"

"Very satisfied with order, color, price, and shipping process."

"Excellent experience. The yarn came exactly as requested, no surprises."

"Delivered quickly and correctly. High quality product."

"It's always been excellent which is why I keep going back to them."

"I have been a customer for several years, and have always had wonderful experiences with Knitpicks. "

"Always a pleasure and this was no exception."

"This was, overall, a very good experience."

"Very satisfied with purchase and Knitpicks."