"I was very pleased with my order from Knit Picks. It took a lot less time than I anticipated, was in perfect order when it arrived and not only that the content surpassed my expectations. I will happy to order from them again"
"Prices are great, delivery was quick, will be ordering more from them on-going. Web site is well designed and product info complete. Very happy. Spoke to someone in my knitting group the other night and she routinely order from them even though we both live close to many knitting stores; including a major one."
"The whole process of purchasing through Knit Picks went very smoothly. The correct items arrived in good condition in a timely manner."
"I am returning a couple of items from my order because they are not as described in the catalogue...I find it very annoying that there wasn't/isn't a return shipping sticker included in the shipment...I pay out of pocket to return an item that was not as described and then pay shipping back to me with the new item...most businesses I deal with pay for return shipping:-( "
"My experience with knit picks was great! They had what I wanted, I paid for what I wanted and they delivered what I wanted with great speed!"
"My overall experience with Knit Picks was fabulous--as always! Knit Picks is the only online seller that gives consistent and amazingly fast customer service. Not only that, but the variety of yarns (and other products) is truly inspiring. I love Knit Picks!!!"
"I was pleased with the ease of ordering and the prices. To top it off, my order arrived sooner than I expected. Job well done. Knit Picks is one of my favorites."
"I love my Knit Picks yarn! They are easy to do business with!"
" I'm a returning customer because I like the great products. My orders arrive in a timely manner. I haven't had any problems with anything, but I have read from other customers that there is great customer service. Specifically, I adore the needles, especially the harmony needles. I was so happy to see a lighter color of wooden needles with the same sharp points become available. Go Knit Picks!"
"Ordering from Knit Picks is easy. I ordered on a Sunday and had my yarn by the following Saturday. The yarn was just as I hoped it would be and I am already knitting my next project. The only thing I wish was possible is amending an order instead of having to submit a new order after hitting the submit button."
"Excellecnt! as always, a superior product at a fabulous price."
"I have ordered yarn, needles and books from Knit Picks and every order has been handled promptly and efficiently. The website is a great place to see all the beautiful yarns! The prices are reasonable for the high quality products. When a broken needle was found in a set of needles, Knit Picks replaced it immediately with no questions asked. I plan to continue shopping with Knit Picks and look forward to receiving more yarn."
"As always, I got great service from Knit Picks. My order was filled and shipped promptly and everything was in perfect condition. I have been a satisfied customer for over five years now and they remain my first choice for yarn, books and knitting needles. "
"Delivered qualities goods quickly."
"I order from Knit Picks often and have never been disappointed with any of their yarn or other products. Their selection of yarns and colorways are really excellent and I love their needles!! I usually order online and my order is processed and shipped in a very timely manner. I never have trouble meeting the $50.00 amount that qualifies for free shipping!!! I receive my order in just a few days. There has been little need for me to talk to customer service but whenever I have, they have always been extremely friendly and helpful!!"