"KnitPicks is the greatest, as it has been always, when I rec'd a gift order missing one item and with another defective, they promptly sent replacements. LOVE the products, the yarn, the people. if i lived near there, I'd be working at KnitPicks and my whole payck would go to yarn."
"I have always gotten fabulous service from KnitPicks. On the phone or by computer, it's easy and they are really friendly. And their products are great."
"Great as always!!! Knit Picks never fails to provide exceptional customer service and amazing products. I'm a die hard Knit Picks fan for life. "
"this order was for sale books. I have ordered sunstruck needles plus others over the years and am always pleased with the products. the shipping is slow if ordered end of the week. always packed well ."
"Great products and quslity and an unmatched variety"
"Excellent. Quick delivery, well packaged, reasonable price. What's not to like?"
"quick delivery and site was very easy to navigate"
"I have bought many products from Knit Picks and have been very satisfied with everything I have purchased. Regarding my last purchase of palette yarns I just have one slight problem which concerns the colors. The colors on the website do not always match the color I ordered. I realize that some colors are difficult to produce which makes it difficult. That was the only concern I have, otherwise the products and service are excellent. I have been knitting since I was 5 years old and I am now 73. Thank you Knit Picks!"
"My overall experience with Knit Picks was, as always, amazing. They are probably my favorite online retailer with the most amazing customer service staff. I've hardly ever had issues but any time I have the customer service staff have been my angels. I love Knit Picks. I recommend it to all of my knitting friends."
"I ordered a variety of knitting items through Knit Picks and was very happy with the promptness and professionalism of their website and shipping. I believe I received my order just 3 days after I was notified it was shipped. (For a knitting junkie this is important!) I will definitely look forward to using Knit Picks in the future, for their prices, shipping and the variety of knitting accessories."
"My order was shipped quickly and arrived safely. Knit Picks communicated about the order when it was received and when it was shipped so I had no worries about it."
"This was a totally positive experience for me. Living in Canada , the border seemed to be a problem for customs and delivery from the US> Knit Picks made this so simple . The website was easy to follow and your choice of yarns was superb for my needs . THank you .
One item I am interested in getting is a traditional baby afghan pattern ... the video is there discussing the design ... but I could not find the order info for the pattern or yarn needed. Please inform me how to proceed to order.
Thanks again Annila "
"Knit Picks has always delivered quickly and accurately. I really enjoy their products, especially the harmony knitting needles."
"Web site is efficient to use, lodically set up so products are simple to find. Knit Picks customer service has always been excellent - speedy and correct, and always helpful."
"My experience with Knit Picks through the years has been awesome. Only once did a yarn order get accidentally shipped to the wrong adress. I called Knit Picks and recieved excellent help tracking and recieving my yarn. The products I have bought have always been 100% satisfactory. I have referred many other knitters to Knit Picks."