"Excellent, with the exception of shipping that was quite slow for paid for shipping, the free shipping is faster."
"kind of confusing because I was told my order was being sent when what I ordered was a down-loadable e-book of patterns. It came right away and has been charged to my account. Then five days later, on September 20, I got another e-mail saying"Your Knit Picks order shipped 09/20/2012! Your order number is 2146862". Way at the bottom it tells me that, if my order was downloadable, this was a confirmation of payment. You might want to make it plainer that the download will come right away, and that the second e-mail is a confirmation. Some of us don't do this type of ordering very often and aren't sure how it works. Patterns are great."
"Excellent! Shipping was very fast."
"i wish that when you ordered a circular needle what the diameter is so that way new knitters will understand. "
"Knitpicks has always delivered my orders in a timely manner and the orders have always been exactly what I have requested."
"I had intended to knit a baby blanket I designed for a friend's soon-to-arrive baby boy. But life got in the way and I had to go to the hospital a couple of times for intractable Epilepsy seizures. When I came home, I just couldn't get it together enough, even though I had the yarn and pattern, to even figure out which method of casting on would be best. Then there it was, a 40% off sale of all the books at Knit Picks!! I contacted my friend to ask if she had any of the five crochet books I thought she would like for her baby and for general crochet for herself. She didn't have any of them, so I ordered them, so easily, for delivery to her. They are due to be delivered soon, before the baby is delivered too!! Thanks so much for this wonderful opportunity to make her crocheting more pleasant and to appease my guilt at not being able to complete the baby blanket as soon as I had wanted to. "
"I love Knit Picks catalogs and always eagerly put them at the top of the list! "
"Great product and prices. Easy website to shop on. Placing order easy and quick. Delivery prompt. Great experience. I will shop with Knit Picks again."
"I LOVE this store! Knit Picks always has a great selection, wonderful sales, and a very easy to use website. Keep up the awesome work!"
"Prompt delivery of excellent yarn."
"I am impressed with your service and the reasonable postage rates compared to Canadian suppliers. The wool is good quality and the price makes it easy to knit for grandchildren. I love the Tree Fort Stroll colour way. Looking forward to seeing the finished product .Thanks once again."
"Love Knitpicks. Only complaint is please sell the plastic organizers for interchangeable needles. My zipper broke and would love to replace the bag."
"So far, I have only had good experiences with KP. Their service is fast, the yarn is very nice, and I like the 40% off on the books they sell."
"it has always been very good. Excellent I love the products,the service, the pleasant telephone persons. I am always very happy. Thanks you "
"Good. Yarn was actually nicer in person than the internet. Shipping was timely. Thanks."