"last year I purchased 2x6' and 5x3' rca cables and was pleasantly surprised with what feels like and performs as top quality product. My last rca purchase was Stinger brand and wasn't happy with both sets of 6 Chan. "
"I made an order with knukonceptz and paid for priority shipping. According to the tracking they gave me the order was never shipped and they were unwilling to help me find out what happened. I still have not gotten my order and when I asked for a refund I got no answer. "
"I have purchased several install kits with wire ranging from 0 to 12 OFC wires, man I have to say these things are all the hype and don't get me started on their distribution boxes and low cost fuses and such. Such a wide variety of products at a great price. They will go out of their way to make things right if ever you need it. Great customer service. Everything I have purchased came in on time and completely accurate."
"I bought a set of the ultimate battery terminals and they sent me two negative terminals instead of a positive and negative terminals so I called them and talked to the customer service guy who sounded annoyed that I interrupted his day. He said he would review the packing footage and get right back to me. So I thought great but I did not hear anything from him at all. So I called back the next day and got another guy Dan who said that they would send me out a new one. But I had to bug them to get them to do anything. I think that KnuKonceptz should train there customer service guys to at least say we are so sorry for the inconvenience we will get this fixed right away. so now my install had to be pushed back a week. Bummer ☹️ "
"Bought a 4 channel amp install kit from them in 10/2019.
Included in the kit was 20 Feet of OFC 12 Gauge speaker wire but they ONLY included 4 Gold Plated 12 gauge spade terminals to use with it.. You would think 2-wires x 4-channels would equal 8 spade terminals. But when I questioned their tech support guy "Dan", his answer to me was that they simply take their 2 channel kits and toss another 5 Meter OFC RCA Cable in to make the 4 channel kits.. Then why don't you simply toss 4 more 12 gauge spade terminals in with it ?... So when I said ok, and then asked where can I purchase them, the answer I got was "those terminals in the kits are smaller than the ones we sell"... Really? At this point MOST would say, let me toss 4 of those terminals we DO NOT SELL but they are in our kits in a mailing envelope and send them out to you so you can complete your install... GUESS NOT...
Just lost my business KnuKonceptz!"
"Hit them up when I had a problem with my terminal covers, sent them a picture and proof of purchase and a day later I got two new covers. Didnt even ask for the covers and they were sent out of courtesy. "
"Made a small order. Was shipped fast but sent wrong part. Part was under a dollar but brought my install plans for the weekend to a screeching halt. Whoever fills their orders needs to pay more attention. Too bad, too, because they have some really cool stuff that I wanted to order, but they failed right from the start.
Edit: After contacting support, order was made right. Decided to try another order. This time all was good. Their 12 gauge Copper Kord Kable speaker cable is probably the best speaker wire I've ever used. True 12 gauge, 100% copper, and the softest, smoothest cable there is. This speaker wire is high quality, heavy-weight cable. Will definitely use this speaker cable again. Also ordered the 12 gauge wire pants to dress up the ends of the cable. These worked great and are much longer than normal speaker wire pants. "
"Just a totally ridiculous experience, I was trying to place an order and they told me the wire was only available from them through ebay Ok
So because of limited quantities I needed override codes from them (2 - 10 ft runs of battery cable nothing much at all) the override didn't take I needed to call 3 times
After spending much time, (over an hr for a simple order )They wouldn't take order over phone or on their site said only through ebay I had to place 2 orders
With notes to combine the order in 1 box which they did but charged me full price twice for shipping
So I sent emails, and the following is the email stream
New message from: knukonceptz.com (59,231PurpleShooting Star)
This is entirely self inflicted if you want combined shipping discounts all you need to do is add the items to the cart and then check out. It's not cool to call people names on the phone BTW.
Your previous message
well didny you modify it as per instructions in ebay
and my talking to your rude workers, it is just a few dollars and just irritating
so please expect the follow up on all the social media outlets
it is just dirtbag policy to rip off such a few cents
knukonceptz.com:
The cart in eBay charges based on the items in the cart.
Your previous message
did you charge me full shipping for both orders in the same box???
"
"I run a car audio, and headlight retrofit shop. I always like to sample products before deciding on a supplier. I placed a small order with KnuKonceptz to see what I should expect. Package arrived in two days, and it was packed well. I am shocked by the quality of the product when compared to what I normally use at almost twice the price. The power cables are very flexible, and made of good quality materials. This day and time I rarely have an experience like this with a retailer. My customers demand quality, and value from my shop, so I demand the same from my venders. KnuKonceptz is my new wiring/install vender period. "
"Ordered an amp install kit and a couple extra fuses since they sell them at a good price. The prices are cheap, and the products are excellent. The shipping price was good and I received everything within 3 days. They even threw in a couple things like a fuse box, stickers, etc. I'm very pleased with the quality of the products, the price, and the speed of shipping."
"ordered the 0 gauge kollosus fleks amp installation kit with a 200 amp fuse to replace my old 4 gauge wire. placed the order sunday night, it was shipped monday morning, got it wednesday afternoon, only used the standard shipping (USPS). no problems with customer service and quick shipping. the wire is great, made a huge difference with my system, its louder and cleaner then ever. i'll definitely be purchasing from them again if the need ever arises."
"Ordered the 4 guage kit and a few extra wires/fuses.
Everything came in within three days and exactly as ordered.
Great experience, great prices, great shipping and of course a very high quality product.
Will definitely buy from here again if the need arises."
"Here's my experience.
Ordered 4 channel amp kit. They shipped 2 channel Kit. Fine. I ask for the $ difference ($15) to refunded. Bill says OK. 2 months later, still nothing. Tried calling, e-mails, no response. They guys are deadbeats in my opinion. Cool business concept, but crappy people running it."
"I have been a customer of their's for a while and had very little problems until my last order. I made an error and ordered the wrong item. I called their customer service got the Return Authorization number and followed their instructions. I was told that they would send me the items I wanted. They got the items I sent and as of Jan 2, 2011 I have not received the replacements.
NO ONE ANWSER's THE PHONE or any of the emails sent.
I am now out $50.00
Before you buy anything from them thing twice before doing so.
You to may get RIPPED OFF"
"Awesome products at a great price. Ordered about $100 worth of 10 gauge silver plated Kasa speaker cable and banana terminators. Product performs just as well as a $700 pair of MIT Terminator cables I have. Shipping was acceptable, and the product was expertly packed. I did not have any issues so did not deal with anyone in customer service. I noticed several complaints about their service being slow to respond...honestly, I can't believe people haven't figured out yet that if you want quality service, go pay for it at your local big box store rather than on the internet."