"Several days between ordering and shipping, with no tracking information. Most other vendors with which I deal ship quicker and provide tracking information, without even needing an account. Product eventually arrived and was packed well. Good enough."

"Ordered three days ago, haven't heard if my order was filled, or when to expect it... only that it was confirmed. "

"Don’t love the inability to track shipment, therefor the low rating. "

"I had to buy another after my grandson got one for his birthday--for my granddaughter since they were fighting over it constantly! She loves it and I'm very happy with the virtually indestructible way it is made. It will last long after they've outgrown it and perhaps it can be passed down to their own children.
"

"So far everything is great."

"Ordering of the item I purchased was really good experience! However, when I received the item ordered, it had shipping damage that rendered the item unusable. Customer Service took care of the problem and and have shipped a replacement (not received yet). The biggest problem I have now is trying to download the UPS Return Shipping Label!!! Still working on that.."

"We ordered a windmill and we are so pleased with it. It arrived faster than expected, was easy to put together and is of good quality."

"Am trimming way back my neighbors 4 trees to keep the leaves out of my fountain and swimming pool."

"I was pleased with the ordering process, shipping, and item. Item is as pictured, packed well, came when stated. A more detailed instruction sheet would be helpful on the garden hose reel cart."

"The order arrived quickly but the packing was very poor. The outer box was too small with no cushioning at the ends of the product. The product's box was squashed so that internal items that were strapped down by the manufacturer were loose inside."

"easy, fast good prices, like it"

"had a hard to find product !!!"

"We had fantastic service and quick shipping!! Very pleased!! We will order again!!
Blessings "

"Haven't received the item I ordered yet They don't provide any means of tracking so that's why it's just so-so."

"I ordered my 4 foot snow shovel on Monday and it arrived on Wednesday!
The ordering process was easy and efficient. Couldn't have asked for more.
Not excited about the snow that will arrive way too soon but anxious to
try out my new toy!!! Will definitely use Kotula's again!



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