"I still haven’t received my order and no updates."

"The item I ordered was not the size I expected, I called to return it and was told someone would get back with me in 3-5 business days! Never have i been told I have to wait for someone to contact me for a return!
This was a wedding gift and now I am forced to look elsewhere and wait to see if and when someone gets back with me!
This is the first and last time I will order through them!"

"The ordering was very easy and simply. But, I have not received the package as yet. "

"Given the fact that I ordered the items in question on 9/21/2018 and it is now 9/25/2018 and have received no shipping notice from Kotulas....I'd call their service a little slow."

"sent wrong item. Has been taken care of and I hope I get right product this time"

"received just as described & in a timely fashion too!"

"Great experience. Quality product and on time delivery. Especially WELL PACKED!!! We have consistent problems with our UPS guys smashing the hell out of boxes and damaging product - quality packing on these was outstanding and product arrived in perfect condition."

"I was looking for an express wagon for my daughter to pick up driftwood for art projects along the shoreline . Because of the water getting the wagon wet I wanted a metal one. The wagon on your website is perfect for her needs and the price was also better than some other places."

"Easy getting on website
Easy finding item I wanted
Easy placing order
Easy checking out
As I said above, "Easy Ordering"

"Very happy with the product."

"I was susposed to get a knife from Kotulas but it was not in the package. The customer service guy on the phone at your store said he would send another one for me on Monday."

"Product was exactly as described and arrived as scheduled "

"I bought 3 items only one arrived"

"Service was excellent and timely. "

"Went together fine but had a little trouble with the handles. Should have read instructions a little better."