"Everything was good except the instructions. They do not exactly fit the parts, but I made them work. This might be an issue if someone is not real handy."

"Ordered product on the 8th, called on the 13th and still have no tracking number, was told it has shipped but don't know where it is or when it might get here. Was hoping for a birthday gift but won't be here in time."

"My item was back ordered with no date when you would have it. Cancellation was easy. "

"I am not happy about being told one thing and then getting a totally different answer after my product was already shipped. I was first told that my shipment was not in good order but then it was corrected. But that rep didn’t put the order through like he said he was going to. The n st day had to call and wa told it would be shipped on Saturday. Well as of right now it is not. They did credit me back the shipping cost but now a 5 year old birthday party will be without the blue elephant "

"Ordred a tailgate ladder. fits nice and really helps getting into a tall truck bed.
"

"The order has not yet been fulfilled (3 days) so unsure about the service at this point. Waiting to hear"

"1 of 2 packages were delivered today, 1 package was the right order the 2nd one was not what we ordered and it belong to somebody else with their name address on the statement, but yet other shipping labels on the box had my name and address on it. Somebody in Warehouse not paying attention!"

"Found exactly what I needed. It arrived quickly, it is excellent quality at a great price. Could not be more pleased."

"Came a lot quicker than expected - quality is decent - made a happy child!"

"I ordered a gift and its nice: Thanks"

"My order sat in Pending for a week, I had to call to get it moving. Took customer service 15min to answer phone. But, the person helping me was very nice and professional."

"I ordered on Friday and items were here by Tuesday!! Better than Amazon!!"

"Web site was easy but have no order update as of yet."

"Always happy with Kotula's"

"Well constructed! Great size !! Very happy!"