"Soft and comfy
Looks well made etc "

"Would have given them an excellent rating, however when the box arrived it was crushed and very poorly taped together. I realize it was probably the false of the carrier company, however the box could have been sturdier. Fortunately the contents were all there and undamaged and I was happy with the item that I purchased."

"I needed something to cover a stump from a tree we had to have cut down. This wishing well works perfectly!"

"Everything worked out great."

"Very happy with my purchase. Going to enjoy my gazebo all summer long. "

"Screen door seems to be adequate
It was easy to install
It is however very lightweight and blows in a stiff breeze. "

"No problem with product. Kotula charged twice for the same product. Their resolution process makes no sense. I left it to PayPal to resolve."

"Fast shipping and excellent seller!! Always happy with my purchases!!"

"Good experience , no problem "

"I bought these chairs to replace 2 that fell apart (after 20 years so I can't complain). The Kotula chairs are better made than those they replaced so I look forward to many years use. In addition, delivery was speedy."

"You'd think that they would know this before listing the item in the first place."

"While I wanted to cancel the order, the shipping was already in gear - so nothing could be done about that. But customer service was cordial and friendly, and gave me the info I needed. "

"Well, we don't know yet. We are still awaiting shipping information"

"I ordered a tankless water heater and first my account was confused with another and the order was cancelled by Northern Tools. I had to call back the next day and place the order over the phone. No updates in the past 24 hours, pertaining to shipping. Secondly, the first charge to my credit card is still pending and those funds are not available to me, 3 days later.

Suggestion: process your orders quicker, and coordinate communication between Norther Tools and Kotula. "

"On time , just as I expected."