"I am very interested in Kotula's products. I really want them. I can't tell if the order is shipping, on hold, etc. I placed an order a couple of weeks ago. I was told my billing address did not match my credit card. I visited the bank and the billing address matches the credit card. I asked the first order to be cancelled. Kotula's got back with me and cancelled the order. This was good communication.
I ordered again on June 1st. It is now June 4th and I have not heard anything. I can't tell if the products have shipped. I really want these products but I give up if things are still not right."
"I only ordered it a couple of days ago so I don't know how to really comment on the whole experience.
To be Continued !!!"
"Ordered item months ago; was told on back order but never heard anything further. NO FOLLOWUP! New catalog listed same item so ordered it again. Same story, different time! What gives. If not available don't list it!!!!"
"Kotula's provided great customer service! they ordering process was easy and the shipping details were ignorer!"
"every thing came in on time"
"The swivel grill will be perfect when my Mom and Grandkids want to have a weenie roast. Now Mom can burn up the sticks she picks up and I will not have to stand over the fire and cook hot dogs one at a time. The swivel grill will be perfect."
"This is a gift for my husband for Fathers Day. Merchandise has not been used yet."
"Kotula’s had what I was looking for , with a great price ! I have shopped here before and will definitely shop there again. Fast an easy to use their web page ."
"Easy to order online. Great prices"
"Placed my order on May 30th and have received no updates. I was hoping to have my order within 5 days. Kept checking my order and it just says pending. Finally had to call to find out the status of my order on a Saturday and was told nothing could be determined until Monday. Just seems to me there should be some sort of status updated. "
"The lighthouse arrived quickly and in perfect condition, very happy with the product."
"I am skeptical about on line purchases because I can't touch and feel the product. This is sturdy and function and looks great on our deck. "
"This Purchase was easy! No complaints thus far!"
"Good Hatchet for my purpose."
"Order was delivered at least one day sooner than expected. Product was as advertised. Overall, I am quite pleased."