ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2018-06-04

Lack of communication

"I am very interested in Kotula's products. I really want them. I can't tell if the order is shipping, on hold, etc. I placed an order a couple of weeks ago. I was told my billing address did not match my credit card. I visited the bank and the billing address matches the credit card. I asked the first order to be cancelled. Kotula's got back with me and cancelled the order. This was good communication.

I ordered again on June 1st. It is now June 4th and I have not heard anything. I can't tell if the products have shipped. I really want these products but I give up if things are still not right.
"


Verified
3/5

2018-06-04

"I only ordered it a couple of days ago so I don't know how to really comment on the whole experience.
To be Continued !!!
"


Verified
2/5

2018-06-04

UNHAPPY

"Ordered item months ago; was told on back order but never heard anything further. NO FOLLOWUP! New catalog listed same item so ordered it again. Same story, different time! What gives. If not available don't list it!!!!"


Verified
5/5

2018-06-04

Great Customer service!

"Kotula's provided great customer service! they ordering process was easy and the shipping details were ignorer!"


Verified
5/5

2018-06-04

things

"every thing came in on time"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-06-03

Weenie roast rescue

"The swivel grill will be perfect when my Mom and Grandkids want to have a weenie roast. Now Mom can burn up the sticks she picks up and I will not have to stand over the fire and cook hot dogs one at a time. The swivel grill will be perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-03

Easy ordering and quick delivery

"This is a gift for my husband for Fathers Day. Merchandise has not been used yet."


Verified
5/5

2018-06-03

Happy customer

"Kotula’s had what I was looking for , with a great price ! I have shopped here before and will definitely shop there again. Fast an easy to use their web page ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-03

Kotula's

"Easy to order online. Great prices"


Verified
2/5

2018-06-03

Disappointed

"Placed my order on May 30th and have received no updates. I was hoping to have my order within 5 days. Kept checking my order and it just says pending. Finally had to call to find out the status of my order on a Saturday and was told nothing could be determined until Monday. Just seems to me there should be some sort of status updated. "


Verified
5/5

2018-06-02

lighthouse

"The lighthouse arrived quickly and in perfect condition, very happy with the product."


Verified
5/5

2018-06-02

Best patio cover with a great price

"I am skeptical about on line purchases because I can't touch and feel the product. This is sturdy and function and looks great on our deck. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-02

Purchase made easy!

"This Purchase was easy! No complaints thus far!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-02

Good Hatchet

"Good Hatchet for my purpose."


Verified
5/5

2018-06-02

Old Timer Carving Knife

"Order was delivered at least one day sooner than expected. Product was as advertised. Overall, I am quite pleased."