"Good price, order still not here! Ordered on the 6,th."
"Received emails (twice) re: my home address....I have lived in the same home for48 years and always use American Express.
Put on hold for a long time to respond to both inquiries. I won't be using your products in the future "
"Easy site to navigate along with selecting the item and purchase. Product arrived well packed and assembly was easy. 1 Hour assembly time. Take your time do it the right the first time. Pay attention to detail. Wife loves it and is on my ass to get more of the turquoise chairs. :-) "
"Returned the 8' tall windmill: The cross braces were too short, and did not match up with the predrilled holes for attachment.
Second item: Lighthouse is disappointing. The light in the lighthouse is very dim, and similar to a flashlight bulb that is about ready to go out. This after several days of charging. "
"I ordered from Kotula's and it is already on its way! "
"The adirondack chairs I ordered arrived in record time. I am very pleased with the service I got from Kotula's."
"I purchased 2 items (a pair) as a gift for a friend. I decided to check the status of the order and, after really hunting, I noticed that "1" was getting ready to ship. I double checked the order and yes, I did order 2. I also checked my Paypal account and yes, the full charge was pending.
I called Customer Service to question it and sure enough, they only had 1 in stock, and that 1 was being packed to ship to me as we spoke. First, this should have been shown on my order before I completed it. Second, there was no chance of backorder! I was told that I'd have to keep watching the site for it to come back! This was a gift and I needed a pair so one does me no good whatsoever.
On the plus side, the young man that I dealt with on the phone was excellent at his job...pleasant, knowledgeable and willing to dig a little to answer my question correctly. The other plus is that the original order of 2 qualified for free shipping but when the item shipped, they did not charge me the shipping charge even though it was below the limit.
I will try Kotula's again, but next time it will be a phone order."
"Once my order was placed, I was told that it would arrive between 3-5 days upon shipping. That was true, but what they forgot to mention was that "shipping" might not occur for 5-7 days. A bit deceitful and misleading."
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found what I was looking for online and was able to order it. Now I am just waiting on the part to arrive."
"As usual, the variety of items is great and the prices are hard to beat. "
"Easy to find what I needed. Shipping was as promised, received right on time. Great notifications on progress of order. I'd shop there again and recommend Katula's to anyone needing their products"
"Everything went as stated. "
"I ordered 2 Galileo thermometer from Amazon, both arrived broken. You got it here the first time and in good shape. Thanks"
"Again I must say that your products and service is GREAT1"
"Great service. Product works well."