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Verified
4/5

2019-04-30

Great company to work with.

"My order arrived on time. It was just what I needed."


Verified
4/5

2019-04-29

Customer support great

"All my questions were answered in a timely manor, now I am waiting on my product."


Verified
5/5

2019-04-29

review

"easy to navigate. easy to order prompt service. great products"

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Verified
5/5

2019-04-28

Awesome price for the Gardena Hose Reel Cart

"The Gardena Hose reel cart sold at an awesome sale price. I couldn't resist ordering two of them. One for the front yard and one for the back!"


Verified
5/5

2019-04-28

Garden Hose Reel Cart

"Great product, good price, quick shipping included!

I like the product and have only one gripe. The assembly instructions were for
a product with some pre-assembled parts. My shipment did not have those parts
assembled.
The assembly instructions could stand improvement.
"

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Verified
2/5

2019-04-28

Where is my product? When will it arrive? Are you really a company? No communication. No tracking or shipping information a week after I ord

"I ordered a week ago. Kotulas web page said delivery in 7-10 business. It's been a week and still no tracking info. .I'm going out of town in 8 days. I wanted the product before I left. No communication with kotulas. I don't even know if my product was even ordered. I'm very concerned that kotulas is not a real company and I'm very close to reporting them to Pay Pal. They will probably blame this on the supplier in the end, but the delay in communication is unforgivable. I'm not happy or satisfied with kotula right now."


Verified
5/5

2019-04-28

Very pleased.

"The raised beds arrived in a timely manner. They’re relatively easy to put together and I like how the corner design goes together. Clever arrangement for the stabilization crosspieces. I would recommend these to a friend and consider another purchase."


Verified
5/5

2019-04-27

Outstanding.

"As a new customer I did not know what type of service I would receive or how easy it was to order. I will recommend to all."


Verified
2/5

2019-04-27

No response to email about defective product

"Ordered 4 raised bed kits at what I thought were good prices. Three were fine, but one had manufacturing defects. Emailed the company to get replacement parts. No reply. "


Verified
5/5

2019-04-27

Excellent

"Product arrived as promised and was easy to assemble. Looks great and I would recommend too anybody wanting this type seating. Color is nice and quality is good."

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Verified
5/5

2019-04-26

Nice Glider, great price, fast shipping!

"Purchased this Glider for my husband's birthday. He loved it! Well-made, easy to assemble and fast delivery. Kotula's had the absolute best price too - and I shopped around beforehand. I would certainly encourage you to purchase this item. Very nice backyard addition. "

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Verified
4/5

2019-04-26

Customer service

"I ordered 3 -3 quart cast iron pots to take advantage of free shipping. One pot came on a Monday and reading papers looked like rest of my ofer would come the next day. It was 4 days later. A better way of checking would be nice. Or an email message. Like the product. Would recommend to friends. "

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Verified
1/5

2019-04-25

Order took way too long to ship

"Order took way too long to ship, I called to cancel and was told it couldn't be canceled even when it was still processing and it would arrive after the day I need the product. "

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Verified
5/5

2018-12-20

Great first time experience

"Super friendly, professional and personable people to do business with. For a first time order, they made a great impression. Very satisfied with the products and the prices."

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Verified
5/5

2019-04-24

My experience with Kotuoa's customer service

"I received some questionable information (or so I thought) from Kotula's in a email so I contacted Kotula's customer service, by phone, to ask about the email. I spoke with two representatives that were very friendly, professional and willing to assist me with my question which was checked out and I was advised that it was in fact a good email. After advising me that it was not a scam, etc. After that information, I was assisted in placing a order.
Great customer service!!!! Actually enjoyed spending some money with Kotula's!!!
"

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