"I like this product as I have ordered one previously. This one I just received is the same quality but I was a bit disappointed in the packaging. Arrived with top flap hanging open and the hardware bag was ripped apart scattering the hardware everywhere. I am sure that some of it will be missing. The bag was not packed near the open top.
Otherwise good service"
"Received my order. Item is a birthday gift for my three youngest grandchildren so it will not be gifted or opened until June. The packaging is quite adequate and sturdy. The problem was with the delivery, which is not your company's fault. You may have someone contact the delivery service and advise them to try to reach someone in the home upon delivery. The package was just left at the bottom of my front step in full view of the very commercial street that runs in front of my house. Anyone passing could have easily taken the package. Luckily my husband had to be right by the front door and heard someone just outside. Unfortunately, the package, weighing 90 pounds and my husband pushing 90 years, was quite difficult for him to maneuver up the front stoop and into the house. Perhaps advising your supervisors of this situation, my be advisable. Thank you for your questioning of our experience in the matter. This is the second time I have used your catalog and, so far, have been pleased with your products."
"No tracking number provided.
Don't know the shipper.
Don't know when to expect delivery.
Need to improve basic service."
"prices were great and quality."
"I ordered some stools for my kitchen table. They were better than expected."
"We ordered RV outdoor mats directly from Kotula. Service was excellent, the mats arrived a day before expected. One recommendation would be to send the mats rolled or partially rolled instead of folded as the folds create small separations in the weave which we are hoping will resolve when they are laid flat for a few days. Otherwise, we are very pleased with the RV mats. "
"Easy ordering process. Good looking product."
"Always fast shipping & never a problem with there products."
"Arrived in good shape and on time."
"I ordered effortlessly online and it was delivered to my door very fast."
"Fast service what we wanted"
"The simple saw blade cleaning kit was hard to find.
It is just what I was looking for.
The 14" diameter pan appears soft and tough which is great.
I am confident that the included cleaning fluid will work.
The appealing small router bit cleaning container was broken upon arrival. I will find something that will work.
I will not complain. Life is great."
"Easy too order and fast delivery"
"The website was easy to maneuver through, checkout was a breeze. Free shipping on the order I had. Was notified the next day that my items were being shipped out. That was just 2 days ago so don't have items yet to review."
"Exceptional items for less."