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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-12-08

Love the toys

"It was very easy to shop on the site. Check out was super quick & easy. Prices were affordable. I'll have a couple of very happy grandsons this Christmas."


Verified
1/5

2018-12-08

No communication on my order

"Haven’t hear anything about my order. I’m assuming I will not receive the large Christmas ornament for my front porch. "


Verified
5/5

2018-12-07

Floor Tiles

"I received my product today. It was as advertised. I will look for future items in this catalog "

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Verified
3/5

2018-12-07

Packaging

"Would have given better review but packaging needs work. Box was ripped in several places when it arrived. I could actually see the item through the hole! Since this was a gift had to open it to make sure it wasn’t broken. The styrofoam in the bottom was all broken so it didn’t fit back in the box like it did so had to make shift a way to gift wrap it"


Verified
5/5

2018-12-07

Jingle Bells ... Camo all the way!!

"The crowning pice of my son-in-laws “all camo Christmas gift just arrived! Perfect lightweight jacket just arrived!! Thank you!!"


Verified
5/5

2018-12-07

Easy shopping and fast

"Placed four different online line orders the same day. Kotula's? was the easiest to find items and I received my order from them 1st. Still have not received my orders from the other online company's at the time of this review."


Verified
5/5

2018-12-07

Pleasant experience

"quick and easy to navigate the site"


Verified
2/5

2018-12-07

Item back ordered with no eta

"Placed an order online and received confirmation of the order only to get an email a couple hours later that the item was on back order. That would be okay if they gave me an eta but nothing. May change my review when/if the item arrives.

How can you be out of snow shovels this soon in the season?
"


Verified
5/5

2018-12-07

Excellent selection

"No problems here, not like a lot of other websites.
Now, if I get my item on Saturday as promised, this review will not change.
Merry Christmas.
"


Verified
5/5

2018-12-07

Great service

"Ordered items on 12/4/18—received them on 12/7/18. Very efficient. Very prompt. Excellent value."


Verified
5/5

2018-12-07

Excellent!!!

"Found what I needed and at a great price!!!"

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Verified
3/5

2018-12-07

Not impressed with shipping communication and choice of shipping/carrier

"With that being said, probably won't make any future purchases from Kotula. First time experience and last. Would not recommend."

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Overall product shipping and delivery process

Verified
5/5

2018-12-06

AWESOME

"This was my first time ordering, and it is a gift for my brother-in-law."


Verified
1/5

2018-12-06

What a disappointment

"I found you online, ordered one item I really wanted. Website let me order it, the charge to my PayPal account was done right away. I never received any shipping notification, so three days after I placed the order, I called to get tracking info. The gentleman that helped (I use that term loosely) me, informed me after a few silent minutes that the item was sold out and wouldn’t be shipping. I explained that it was already paid for, so how do I get a refund and why didn’t I get any email letting me know the item was sold out? He couldn’t answer, actually told me the site wouldn’t charge me if the item was sold out. I told him my PayPal account was hit immediately and I needed a full refund. He didn’t know how to handle that, so he put me on eternal hold, then came back to let me know he’d requested a refund for me. I asked for a confirmation number or something to reference in case I didn’t see the refund come through. His answer was “Well, did you get my email?” I told him that he hadn’t told me to expect an email, but I’d look now. I did get his email. Would really have preferred my item, would have been even better if the website would have told me it was out of stock. Not sure I’ll be a returning customer.... :("


Verified
5/5

2018-12-06

Nicely done

"Nicely done. They got me what I wanted when I wanted it for a good price"