"Kraken is amazing. Their customer service is top notch. The quality of their product is top notch. Even the extremely rare time I have had an issue they have resolved it immediately. Their shipping is the fastest out of all the similar companies I've purchased from in the past. Seriously, I have nothing bad to say."
"I have been using this retailer for almost 2 years. The quality of the product is consistently good. They have a full range of products with varying potency. Customer service quickly responds to any questions or issues. Kraken Kratom ship fast even when you use standard shipping! During the pandemic, they were still reliable. And I live almost across the country. I would recommend them to anyone! "
"Great place with a great product and offers great customer service and support. Thank you kraken kratom, I will forever be a customer! "
"Order after order my experience shopping with Kraken has been excellent. They have a clean, easy to use site, provide a great product, speedy shipping and in the event of an issue swift and helpful customer service. I would recommend them to anyone. "
"Customer service is always outstanding! Product is always outstanding!!"
"I cannot Rave about kraken kratom enough. I have used their products for years and the quality beats any other brands hands down. "
"I have been using Kraken Kratom for years now and not only is it an amazing product but the service and shipping is reliable.
I have had very few issues with which I needed to contact support, but when I did, my support ticket is immediately issued and submitted with a confirmation email to me. Then they respond right away (usually less than 24 hrs) and begin assisting me with my issue.
I have never once not had my issue resolved and the team always shows a high level of care and concern with helping me resolve anything I need. They have also gone above and beyond with their responses which has made me a very loyal customer. I recommend them to everyone I know!"
"Kraken Kratom never lets me know. Superior product quality and always arrives on time. Highly recommend!"
"Amazing customer service! Great products. Would recommend to others."
"The kratom is great as so are the price. They have a very helpful staff and quick delivery."
"They make a great product. At a reasonable price"
"Kraken kratom has the best quality kratom I've tried! Their customer service is fantastic and super fast shipping, highly recommend!"
"I’ve had nothing but good service from this company. The product is the best i’ve ever come across. Shipping is (mostly) timely aside from the occasional 1-day shipping being delayed by a day. And in that case I found they make it totally worth your while. Customer service gets back to you quickly, and cares about the customer. I love all the different shipping options. I also love the product! It’s by far the best I’ve ever purchased. I will stick with this company and continue to purchase through them for as long as possible. "
"Kraken kratom is hands down the best! I have referred many people and they are all very happy and repeat customers. "
"Product quality is top grade. Prices are very reasonable. Shipping is unbelievably fast!! Customer service is top notch. I have zero complaints of my interactions with this company. I needed to reach out to customer services recently for the first time, which normally I dread so bad with companies, but it went surprisingly smooth. I got a fairly quick reply. Though, at the time, they were unable to do exactly what I needed they did however give me several options. On top of giving me the options they took the time to explain each option in detail."