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Product & services pricing
4.00/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.61/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-12-28

service!

"Great customer service and variety of products is excellent!!!"

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5/5

2020-12-28

Kraken Great Time

"I'm very pleased with the service I recived from Kraken Kratom."

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5/5

2020-11-15

Great product!

"They have a a fabulous customer service and they have very fast shipping and great quality product. Very happy with this company!"

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5/5

2020-05-26

Top notch company

"I have been ordering from Kraken for a while now and I could not be more pleased! What a professional company and the customer service is Top notch.If you want high quality product and great customer service Kraken is going to be your only choice! Thank you Kraken for taking pride and care with me. I am very happy to be a customer."

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5/5

2020-12-18

Beautiful fast reliable service great product will be buying more from kraken kratom

"Beautiful fast reliable service great product will be buying more from kraken kratom"

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5/5

2020-12-13

An impressive Company

"I have been a customer for almost a year now. This company delivers a quality product in a timely manner. They also impress me as being people who take pride and choose to invest in their community as well as the lives of the people who produce their product. I recommend Kraken Kratom wholeheartedly. "

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5/5

2020-12-12

Wonderful company

"Best prices, quality product, fast delivery, efficient customer service."

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5/5

2020-12-10

Product review

"Love the product. Great customer service and fast delivery "

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5/5

2020-12-08

The best customer support!

"Had an issue with an order (was my own fault) and they fixed it and helped me get the item I was looking for. Thank you guys so much!"

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5/5

2020-11-23

Best kratom on the internet

"Great service and good prices. Best kratom on the internet. Quality products and rewards program is beneficial. "

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5/5

2020-11-22

Glad I Found Kraken Kratom!

"I am so glad to have found Kraken Kratom company. It has been the first and only company I have been purchasing my Kratom from. As a chronic pain patient I rely on Kratom to take off the edge.

The customer service is beyond helpful. They answer quickly if you have a question. Your order arrived in just a few days.

If you are a beginner, no need to worry, they have a product page of beginner Kratom strains. It is very helpful since different strains for different things. I mainly use mine for pain.
It is a great site with a variety of products for everyone.
"

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5/5

2020-11-21

Awesome products; Awesome business!

"I have ordered from Kraken Kratom more than forty times in the last three years. Since I began purchasing my kratom products from them, I purchase from no one else. The foremost reason is the quality, purity, and safety of what they sell. They want customers to know about their manufacturing process and independent, third-party lab testing. The other reason is the customer service. Issues inevitably arise from time to time, but their customer service is fabulous, quickly resolving whatever issue and making it right, or sometimes, even better. Finally, the value of the price for product and the free shipping is excellent!"

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5/5

2020-11-16

Awesome!!!!

"Kaken Kratom hands down has the best kratom products around. Very high quality and reasonable pricing. Customer service is great; prompt and courteous, should you even need to contact them for anything. "

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5/5

2020-11-06

5 Stars in All Areas!

"Their products are top notch, totally worth the price! They ship super fast too which is awesome, I’m on the other side of the country and I get my orders within 2 days (3 tops). I also am extremely impressed with their customer service...I’ve emailed in with random questions before and I messed up my own order recently and had to ask them to help fix it. They responded within 20 minutes and fixed the whole issue and even gave me store credit because my one-time-use coupon code was used in the order I messed up. Instead of losing out on 30% off, they gave me the equivalent in store credit! They also have a TON of promotions going all the time with coupon codes and there’s a rewards/points program, so you hardly ever actually pay full price for anything. Great great company, very happy. "

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5/5

2020-11-04

Great customer service

"I just want to thank you for your wonderful customer service. I only ordered $12 worth of product with bitcoin and my order disappeared from the website. You could have easily ignored me, but your team was prompt and professional in responding to me and sorting out the problem. I received my order and just a small amount of 2-3 grams mixed in some applesauce twice a day has helped me feel so much better, I was able to clean out my garage, go shopping for a new car, take my (large, rambunctious) dogs to a vet appointment and to the dog park that has reopened after quarantine. We are going to the dog park again today, I just had my morning dose and am feeling well-rested, pain is under control, and just generally feeling positive about life in spite of worrying about how our elections will turn out.

So, thanks again for all your attention to my small, insignificant order, because though it meant little to your business, it has made a big difference in my life the past couple days and I will definitely order from your company again in the future.
"

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