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Product & services pricing
4.00/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.61/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

4/5

2024-04-17

Not a regular customer but Kraken Kratom was very cool

"I cant give too much of a review because my order never arrived, grrrrr BUT I let Kraken know and they were on it immediately and I have a new package coming, they also offered me some credit.
I ordered once before and never had an issue and the strains I bought then were really nice. This was def a USPS problem.
"

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5/5

2024-04-15

Always satisfied and

"I started using Kraken Kratom services about a year ago. Their selection, variety, prices,and customer service are outstanding. I'm highly satisfied and would recommend them over other Kratom vendors out there. "

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5/5

2024-04-13

The experience with Kraken Kratom is always easy!

"They are always so quick to get back to you with any questions or concerns. Love their prodcuts"

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5/5

2022-11-16

Awesome As Always!!

"They add true to their word with all promises. Their products and customer service are top notch! I’m a customer for life!! "

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5/5

2024-04-05

Great company

"Great company.. A + customer service..Great products Free shipping"

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5/5

2024-04-01

Best Herbal Company Out there!

"This isn’t just a fly by review-I’ve been a customer for years. Their service is beyond any other company out there. Their herbal products have brought me good health and saved me money. This is a trusted company. Do not hesitate to use them"

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5/5

2024-03-30

Kraken is consistently the best

"Since losing the Crazy Kratom website these folks have come through every time - reliable and excellent product - shipped fast never had a problem..."

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5/5

2024-03-23

Great product

"I had a problem with one of my products and the customer service got right back to me. They were very nice prompt and sent me out a new one"

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5/5

2024-03-17

Excellent!

"Wonderful customer service and fast shipping. Such a great company all around!!!"

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5/5

2024-03-15

Great Business and Product!

"I have been buying my Kratom from Kraken Kratom for years and have always been very happy with their product. They have superior kratom then other vendors I have tired and have promotional discounts almost every week. I get my kratom delivered using the free shipping and usually under a week and have gotten great customer service if and when I need it. I would highly recommend Kraken Kratom.
Mike
"

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5/5

2024-03-15

Fantastic!

"Great customer service! I am a returning customer and will continue to be!!"

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5/5

2024-03-11

Best service eVER!

"They are just a wonderful company!"

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5/5

2024-03-01

Best customer service and kratom

"Their customer service is bar none the best I've experienced. Any trouble i have ever had they have been able to take care of and the product itself is quality and tested. "

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5/5

2024-02-29

Great company!

"Always high end products I receive and great customer service! Highly recommend!"

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5/5

2024-02-26

Great customer service

"I did not realize they had a rewards program until after I made a $180.00 purchase. I made an account and emailed customer service asking if they could somehow give me the points I accidentally missed out on and to my surprise, they did! So that was pretty nice. Also the product is really good. I got the Zenith 250 extract and I’m very pleased with it. "

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