ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.61/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2018-10-03

Consistent quality matters!!

"I have tried every kratom company out there. When it comes to quantity, potency, prices and customer service?? They rise above the competition. I recommend Kraken to everyone and they in turn give me discounts & customer rewards. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

5/5

2018-10-06

Great customer service!

"Great support staff and customer experience. "


5/5

2018-10-06

KrakenKratom is the best herbal supplement site out there!

"KrakenKratom is an amazing company, as others would also agree with me!
They're some of the kindest, most helpful people that provide the best, excellent customer service. They will actually help you with question after question if you're new to their products.
Their order processing is quick & fast too, great for impatient people like me, hah.

Love you, Kraken Kratom
- Travis Bartlett
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-10-05

Awesome

"Awesome customer service and amazing product! "


5/5

2018-08-29

wondeful kratom company

"I order from them every week and I recommend kraken kratom to anyone looking for relief through all natural avenues!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-28

Great Product, Great Customer Service

"Kraken Kratom offers great product at a fair price. They offer effective personalized customer service that achieves efficient results. I love the packaging, you can really tell they care about their customers and utilize a good manufacturing practice program."


5/5

2018-09-28

Customer service is off the chain!

"Good variety of kratom and kava..and the customer service is superior!"


5/5

2018-09-27

good service, good product

"My first time ordering kratom was from this company. They have same day delivery (they package and ship it the day order is made) and to me the product is good. The customer service department responded to me in a friendly and rather patient manner, and they offer good customer perks."


5/5

2018-09-25

Outstanding

"This company is rated #1 in my book. Very professional, kind, & cares about its customers. They want each customer to be satisfied with every transaction and thats exactly the place I want to spend my money. Keep up the good work guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-21

Great service

"Great service, takes crypto. "


5/5

2018-09-20

the only company i trust!

"I was did a ton of research looking for the most reputable company i could find, they are the real deal! it put my mind at ease knowing that they not only double but triple check there product to make sure its fit for human consumption. also the website is easy to navigate and my order came promptly/correctly! will be a customer for life. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-09-19

Fast service

"I ordered too many bottles by accident on a Saturday. I asked them to cancel my order and they cancelled it by Tuesday. Very quick service. "


5/5

2018-09-19

Top notch

"Great company with a decent selection of quality products. Customer service is thorough, professional and prompt. Highly recommended."


5/5

2018-09-19

Great Products

"Great products, promt shipment, and exceptional support. "


5/5

2018-09-17

Great product

"Kraken Kratom awsome seller, saved my life."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges