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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
0.00/5

Verified
4/5

2012-02-05

"They had the best price on the M1A I was looking for, which was great. They also have a fairly good website; some company's websites are pretty ramshackle, but this one is nice and formal and polished.

There was just one issue with order, but none of them were total dealbreakers. The first is when I ordered the M1A (Scout Squad), I got a call saying that they beleived that model was not California legal, and so I'd have to get back in touch with them; the order ended up getting cancelled, and I had to resubmit it via the website.
One one hand, the concern is very much so appreciated, that they would think & know to not send a CA-illegal gun all the way out here if I had indeed made a mistake. In this instance, however, this model was CA legal, which I verified by calling the Springfield Armory's customer service department, and then "telling" KYGuns that it was OK to ship it. The only issue here is if KYGuns wants to do business in CA (a lot of out-of-state sellers won't!), they could have made that call to verify the CA legality themselves, perhaps before cancelling the first order (even though that was done with the best of intentions).

The gun included a bill-of-sale (just a receipt) with it, which made the FFL transfer process on my end easier, since they have to collect CA state tax.

Overall, I think I would do business with them again, in the capacity of them being a web seller, considering their website works, has nice big pictures, and you can easily call in to their brick & mortar store and talk to a person.
"

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Verified
5/5

2012-02-05

"Could not recommend these guys higher. Fast shipping, excellent products and above average customer service. Buy with confidence."

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Verified
5/5

2012-02-05

"Excellent service, great prices and wonderful customer service."

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5/5

2012-02-03

"This was my first purchase from KY Gun Co. I had never heard of them before. I found the store on a Google search; they were rated highest in customer satisfaction for a particular item. The site was well laid-out, the prices were good, if not the best. I called the store to verify stock and spoke with the owner. He confirmed they did have the item as stated on the site. I placed my order through the site; it was easy. Shipping was quick and I received the item with no worry and no trouble. I'll buy from them again and they are now on my short list of sites when browsing."

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5/5

2012-02-02

"Very fast delivery. Better price than Dick's Sporting Goods or Gander Mountain. Would higly recomends others and looking forward to buy from Kentacky Gun Co. again."


5/5

2012-01-31

"This was the easiest firearm purchase I have ever made!!!"

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5/5

2012-01-30

"Bought a Blackhawk serpa holster for a Glock 30 that my local stores did not carry. Got it in very good condition and in a timely manner. Excellent store, good prices will purchase from them again."


1/5

2012-01-28

"they did not do a very good job with inventory. Website said it was available when it was not. Ended up getting a different model because of it. Also not happy with the gun. Description said nothing about it being ALL PLASTIC. Not at all happy with the gun but not worth wasting money to ship it back or pay restocking fee. Not sure if I will do business with them again. This was a total waste of $250 "

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5/5

2012-01-28

"The entire experience with Kentucky Gun was outstanding ! From customer support to the fast shipping on the gun. I'll do business with these guys again."


5/5

2012-01-26

"Very satisfactory indeed.

First time I have encountered folks who are really up to speed regarding knowledge of their merchandise. (It's amazing what one hears at gun shops.)

Kent Williams (US Border Patrol - retired)
"

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5/5

2012-01-22

"Great service. Super fast shipping and great communication. Will do business with again!"


5/5

2012-01-22

"Exceptional. Their customer service is helpful, forthcoming and customer oriented.
I'm expecting delivery, according to e-mail notification 2 days ago, to my FFL on or about Jan. 24. I hope it was handled well in transit.
I went to them on a personal referral and will refer them to others.
You can't steal or buy that kind of business.
Well done.
I'll be back.
"


5/5

2012-01-20

"Great experience will shop with these guys again!!!! "


5/5

2012-01-20

"This was my first order with Kentucky Gun Co. and it went very well. I first called and checked on availability of the firearm. It was in the morning, and I then immediatly placed the order online. It went out that same day as USPS Priority Mail. It arrived fine and I would not hesitate to buy from them again."

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5/5

2012-01-19

"Excellent transaction very dependable..."

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