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Product & services pricing
4.63/5
Chance of future purchase:
4.41/5
Shipping & packaging:
4.34/5
Customer service:
4.09/5
Return/Replacement policy:
4.48/5

Verified
5/5

2014-07-11

"21 inch aluminum ASP a nice upgrade from my old 16 inch steel baton. I just came back from a business trip to the filthy and crime ridden city of Johannesburg South Africa and made sure this was checked in my luggage for the trip. Very light to carry with added piece of mind when you can't be armed. "

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Verified
5/5

2014-07-11

"ordered 2 wicking t-shirts. They fit well and are of good quality even though the description called them 'irregular'. "

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Verified
5/5

2014-07-11

"LA Police Gear has always had best prices, merchandise and service whether it comes to ordering or returning. I've dealt with Ryan Batenhorst the Operations Manager when I had questions or concerns and the guy is just awesome reference customer relations!




"

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Verified
5/5

2014-07-11

"LA Police gear is always the first website I go to when I need gear, keep up the great job!!"

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Verified
5/5

2014-07-11

"Very good carrier. Im 6'3" 225 pounds. muscular build. Carrier was great for my size. Probably not good for anyone shorter than 6 feet or with a small torso. Wore it for 40 horus with plates and was way more comfortable than protech's carrier. Velcro is very strong and overall quality seems like its going to last a long time. I highly recommend this carrier. "

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Verified
5/5

2014-07-11

"Excellent experience and very likely to do business with them again in the future. "

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Verified
2/5

2014-07-10

"They sent out my order. Shorts too small. Sent one pair back. Waiting for credit."

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Verified
5/5

2014-07-10

"Selection is good. I shop here all the time when you have sales."

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Verified
5/5

2014-07-10

"I have never had a problem with orders from LA Police Gear. They are the first site I check out to search for a product I need. I've had returns, no problem with customer service. They are running number 1 with me!"

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Verified
5/5

2014-07-10

"Great products great prices"

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Verified
5/5

2014-07-10

"To who it may concern, I bought six pants about a month ago. They where surpose to be 36x34. I also ordered one 36x32 that was my mistake. One of the pants says 36x34 but it is 36x32. How can I exchange it for the right size?"

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Rep reply posted 2014-07-10
A rep from LA Police Gear, LAPoliceGear, has responded:

“Sorry for the mix-up - please email us at CS@LAPoliceGear.com and we will take care of this for you and send you a free return label!”


Verified
5/5

2014-07-10

"Great service, great packaging, items arrived on time and in great shape. Thanks, LA Police Gear."

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Verified
5/5

2014-07-10

"Eating my words and revising my previous negative review. I had some issues with back order dates being inaccurate. LAPG customer service totally went out of their way to make it right. Turned a negative experience into a great one. Thanks LAPG!"

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Rep reply posted 2014-07-10
A rep from LA Police Gear, LAPoliceGear, has responded:

“Hi Jeremiah,

Thanks for your review and I deeply apologize for the long wait with your order and the inaccurate ETA on our website. Item ETAs on our website are calculated based on the average length of time it takes the manufacturer to get the product to us. In this particular case, the ETA used to be accurate - but right now Blackhawk (the manufacturer of the shorts you ordered) is moving across country! This, as I'm sure you can guess, has led to drastically increased leadtimes for their products.

That being said, I apologize that this was not communicated with you and that you were stuck waiting on the item to arrive. I would love to make this right for you, and if you would like to place a new order for anything else, I'd be happy to throw in a hefty discount to help out. Please feel free to email us at CS@LAPoliceGear.com and we can work something out for you! I assure you that our number one priority is taking care of our customers - both before and after they have placed their order. Thanks again, and have a great day.”


Verified
5/5

2014-06-26

"The service at LAPG is excellent! However, UPS sucks. For what LAPG pays UPS for their so called service, one would think UPS would exercise better quality service. However, in my case, UPS didn't bother to deliver the package, instead they left a notice on my door saying they would be back with the package. When I called UPS, they asserted that the package had been delivered. So, if you are willing to risk your order with UPS and their poor quality performance, I can't say enough about the excellent quality at LAPG. "

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Verified
5/5

2014-06-14

"order was fast and as advertised."

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