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Product & services pricing
4.19/5
Chance of future purchase:
4.22/5
Shipping & packaging:
3.91/5
Customer service:
3.59/5
Return/Replacement policy:
4.21/5

Verified
5/5

2013-03-15

"I bought a pair of boots in close out section they were defective I returned them and they refunded purches price I ordered new ones they arrived good to go shipping on the first order was extreamly fast the second was not quite as fast 2 days 1st time 5 days second which was due to hold on shipping. Deal was fair shoes bates boots are great
James Mccullar
Las Vegas nv.
"

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Verified
5/5

2013-03-15

"High quality products for great price."

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Verified
5/5

2013-03-15

"Fast service. Quality products."

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Verified
5/5

2013-03-15

"Very nice boots, great customer service."

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Verified
5/5

2013-03-15

"I have been a client of LA Police Gear for a longtime and recommend them highly....always professional, always polite and pricing that is highly competitive. Not to mention LA Police Gear is always ready to assist you if you have a question or concern.

Need tactical gear? Then call or e-mail LA Police Gear for all your needs.

P. Wright
"

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Verified
2/5

2013-03-15

"I ordered a $35 pair of boot and got charged $15 shipping. They were defective as i couldn't even get my foot pasr the upper part of boot, my wife even had a harrd time getting her foot into the boot. They were defunetly irregular. Most but bot all of the boot price got refunded minus the origional shipping and me having to pay $15 to return boots. I'm out $30 because they ship defective products "

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Rep reply posted 2013-03-15
A rep from LA Police Gear, LAPoliceGear, has responded:

“I am sorry that those boots did not work out for you. However, the boots that you ordered are originally $300 and are specifically marked as a closeout that may run the risk of being defective (hence the steep discount on them). Again, sorry for any inconvenience with this though.”


Verified
5/5

2013-03-15

"The Bates boots are great. Everyone ask where I got them and then are amazed at the price."

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Verified
5/5

2013-03-15

"A great place to find a lot of your tactical needs. Service is prompt, and there's usually a sale going on."

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Verified
5/5

2013-03-15

"Love this site. Great products, great deals, and amazing incentives. Haven't had an issue with them thus far, and don't see having one with them in the future. I recommend LA Police Gear to all my friends!"

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Verified
5/5

2013-03-15

"Great communication. Item arrived on schedule. Thanks alot!"

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Verified
5/5

2013-03-15

"Should make one shipping price or include it into the price and offer free shipping."

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Verified
2/5

2013-03-15

"Purchased a lot from these guys in the past 6 years. this time was the first time I was disappointed. Purchased boots and accidently selected "narrow" instead of "regular" on the size width chart. I immediately sent an email to their customer service asking to switch to the "regular" width and never got a reply until 2 days later i was told "sorry it's now too late to change your order as it has already shipped?" I emailed back that I had sent that original email literally SECONDS after placing my order, and 3.5 weeks later have yet to receive any reply. "

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Rep reply posted 2013-03-15
A rep from LA Police Gear, LAPoliceGear, has responded:

“Thanks for your review, and sorry for any inconvenience with your order. I see that the order you placed was shipped on the very same day you ordered it. We do our best to process orders as quickly as possible, and cannot make guarantees that even if you contact us right away we will be able to adjust the order. A lot of the process is automated. Unfortunately our customer service was a little behind at that time and were not able to respond to you quickly. I apologize for the trouble with this. I went ahead and refunded you for the remaining $12.05 shipping charge that was left on your order. Please let me know if you have any questions or if you need anything else!”


Verified
5/5

2013-03-15

"My order was processed and shipped quite fast.
Tracking was easy. I rceived my order in good condition.
I am very satisfied with my order and will buy again from
LA Police Gear.
"

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Verified
5/5

2013-03-15

"they did a great job! fast/timely and got it right
will continue to do business with la in the future
"

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Verified
4/5

2013-03-15

"The pants where a very tight fit in legs and seat. Waist fit fine though.
"

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