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Product & services pricing
4.24/5
Chance of future purchase:
4.27/5
Shipping & packaging:
3.97/5
Customer service:
3.67/5
Return/Replacement policy:
4.27/5

Verified
5/5

2012-12-28

"best boots made and thanks for the boot boot knife"

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Verified
5/5

2012-12-28

"Top quality products from top quality people. Great prices on many items. Quick processing and shipping of orders."

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Verified
4/5

2012-12-28

"Overall a great experience, shipping was a bit expensive though"


Verified
5/5

2012-12-28

"Great company - excellent products"

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Verified
5/5

2012-12-28

"I usually buy my uniform gear somewhere local but feel like their prices are expensive and the location is not conveniently located! LA Police Gear has turned out to be excellent in every way- reasonable prices, fast shipping (got my stuff in less than 2 days), and their products are equivalent to top name brands! I am a very satisfied customer!"

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Verified
5/5

2012-12-28

"Fast shipping, accurate and useful product description. "

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Verified
2/5

2012-12-28

"LA Police Gear provides an excellent selection of merchandise at very competitive prices. My first order with them was great. My second order however has some unresolved hiccups. I ordered several items in preparation for a military deployment and had strict time lines in which I could still receive the items. One of the items was on backorder, though it appeared in stock on their websites automated inventory. When I found out I requested it be cancelled and the rest of the items shipped. A few weeks later, I find out they shipped and billed me for the item that was suppose to be cancelled. I'm deployed overseas with no way of receiving or returning the item, and so far all my contact with their customer service department has been uncooperative and unsympathetic to my problem. For a company that is suppose to be military friendly I am shocked at their lack of support or care in resolving this issue. There are too many other options available for my business to be returning here in the future. "

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Rep reply posted 2012-12-28
A rep from LA Police Gear, LAPoliceGear, has responded:

“Thanks for your review, and we are sorry that your recent order experience did not go very well. After reviewing your order, it looks like maybe the request to cancel the item either was not received by us or a mistake was made and the backordered item was not canceled from your order. It therefore shipped out as soon as it came back in stock. I went ahead and refunded you for the item and emailed you a confirmation. If you end up receiving the item, feel free to keep it - otherwise don't worry about it. Again, sorry for any inconvenience and confusion with your order. Let us know if you need anything else - and thank you very much for your service!”


Verified
5/5

2012-12-28

"I am extremely pleased with the communication and help I received on my order. I will definitely order from again. "

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Verified
5/5

2012-12-28

"Great prices and great customer service. Thank you so much!"

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Verified
5/5

2012-12-28

"Excellent quality. I especially like the 15% off offered!!!!!!"

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Verified
5/5

2012-12-28

"Great job, always happy with their timely service and high quality products at affordable prices!"

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Verified
5/5

2012-12-28

"Great product & fast delivery."

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Verified
5/5

2012-12-28

"Really comfortable and they look great. Ideal for pocket carry. These pants are durable and will last for years"

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Verified
5/5

2012-12-28

"Great Pricing on gear that I'm going to use."

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Verified
5/5

2012-12-28

"Ordering is quick, service is great. "