"There have been functional issues with the Sprout About App (as in it is not working at all and the director has done nothing to resolve the issue), the code-lock on the entry door is one code for everyone even though we were told by the director, Juan Ramirez, each parent would have individual codes, the director fails to communicate issues, inform parents, and address concerns like it’s part of his job. Then that same person stands firm on charging hundreds of dollars for parents being a few minutes late even though they have been refused aftercare and my daughter is pretty much playing with toys for a few minutes without distracting anyone. My daughter is going to continue attending this school because she made friends and the teachers are great. The director is very charismatic but needs to work on his communication/ management skills. My son had a much better time at the exact same school under a different director."
"Everyone is very welcoming every morning when I walk in. Even the staff that aren't my child's teachers know his name. The directors and teachers are very professional. We've had a wonderful experience here after coming from another daycare center."
"School is great parking not so good"
"I love this school! The staff is amazing. My kids have learned so much. Britny is always welcoming at arrival. Our family has been attending for years and I couldn’t imagine going anywhere else. We get so many updates throughout the day."
"Pros- The school has been good, we have had great experiences with the teachers and staff. Cons- The price and the terrible parking lot. I am astonished that there aren’t more accidents entering and exiting the schools parking lot."
"Great overall experience! Teachers are always engaged and they all do a great job!"
"I think overall I've had a very positive experience. Some of the school teachers are wonderful. I've indicated a few areas things can improve again1-) water intake kids need to drink more water2-) Parents should be able to bring their own water3-) Improve food quality more organic less canned4-) also less room switching specialty for my 1 year old she gets moved at least 3-4 times during the day and more consistency with who she interacts she sees a lot of new teachers this isn't positive. She needs to build trust with 1-2 but she can't if she is constantly been changed around."
"We love Ms. Stephanie so much! She is so nice and caring, provides us with lots of feedback and picture updates throughout the day. We are so happy to be in her class!"
"We are mostly impressed with the school but we are concerned about the high turnover rate of teachers."
"I love this school! My children have been attending since 12 weeks old. I love the app. The staff is always welcoming. Communication is great with anything going on in the school. I receive frequent updates throughout the app. Brittany is great and friendly."
"I love this school so much! All 3 of my children and currently attending and I wish they could stay there forever. I trust them so much and I know my kids are in great hands. Everyone is so welcoming and friendly and care for my kids like their own."
"All good things. The directors and teachers are wonderful. Heather is great with the babies and my son lights up every morning when he sees her. The other teachers are great too. thanks,"
"Our family loves this school and appreciate all the hard work the staff devoted to providing a safe, caring and educational environment for the children."
"So far, I am very impressed with the school. It is very expensive, but the quality received is worth it. If we weren't waiting to transfer to the military base childcare, then we would definitely stay."
"The teachers are great I love them. The management is off putting and cold."