"Overall I feel my child is loved by his caretakers and I feel like he is safe there. On the infant side, I was disappointed that lesson plans were rarely followed and there were not many activities being done. I was also disappointed they only took him outside 2-3 times within 6 months. I believe the issue is the student to teacher ratio is too low for an infant room. It should be at least 3:1 instead of 4:1. 4:1 seems like an acceptable ratio for the toddler room as long as there are always 2 teachers. The meals they serve are good and the teachers have good communication and always address my concerns in a professional and empathetic manner. The Sproutabout app is great because I receive regular updates throughout the day, get pictures and videos, and can live stream. It makes me feel more connected to my son and also helps me feel less worried about him throughout the day."
"This is my son's second time attending after a brief hiatus and the second time around has left a lot to be desired. There's regular problems with me not receiving his daily reports despite numerous times mentioning this as an issue. I also will message teachers via the app and often times get no response back. This is vastly different from pretty solid communication last year. I'm very frustrated and disappointed."
"We generally have not had too many issues until recently when it just seems like everything has gone completely down hill."
"La Petite provides high-quality and reliable childcare for working families. My daughter has attended since she was 4 months old and the teachers have always been supportive and friendly, and are especially open to working with your preferences to provide the best environment."
"Everyone is really nice. I feel my child is safe."
"Our family is very happy with the care and team at the Bridge rd location. La Petite set my child up for success when transitioning to 4k. They have learned so much from skills like sipping their coats to how to interact with their peers. My kids have attended since they were infants and I feel like the staff /leadership have been so responsive to any concerns and changes in needs for my children."
"Jenny is amazing and one of the only reasons we have stayed at La Petite for as long as we have and will continue to do so."
"LPA is truly our village. We aren't leaving our son with strangers--we're leaving him in the care of adults who know and love him, greet him with warmth and enthusiasm, play with him, comfort him when he has big feelings, and teach him so many new things every day. He learns so much at daycare, both developmentally and socially. We also find comfort in the clear, consistent health and safety procedures they adhere to in order to keep our son and his friends safe and healthy. We feel pretty lucky to have found this place."
"Good, however there needs to be better support for the current teachers . However there aren't enough teachers due to worker shortage"
"We love La Petite. We pay a premium because we have faith in the director and the staff. However, we remain consistently shocked and disappointed by the company's inability to offer better working conditions for its employees and retain a sustainable level of staff."
"We’ve been here for less than a month and our son has raved about his “new school”, teachers and his big playground. He’s having a great time and we live checking in on him with the livestream."
"Staffing has been a problem a couple of times, causing my child's classroom to be closed for the day. Each time this has happened, it has caused a big problem for my spouse and I in relation to our work schedules. It would be helpful if the daycare could have more subs or on-call staff to prevent classroom closures."
"We appreciate how caring the staff is"
"The director was responsive and approachable, requiring occasional follow up. I truly enjoyed interacting with the director and assistant director. The teachers were not very approachable and demonstrated several instances of questionable judgments making me question safety. We offered suggestions about our child and things that work for him related to a concern the teachers had with his eating and spit up, and they were often not attempted during the day, as witnessed on the live feed camera in the app. The cleanliness of the classroom appeared mediocre and it seemed chaotic and disorganized. Frequently teachers varied and there were often teachers in my child’s room at pick up who knew nothing about how his day went."
"The teachers have lots of experience and take good care of your babies. I would appreciate more of a daily update than just diaper changes and meal updates. It's so hard to be away from them all day and not know what's going on."