ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-31

"Excellent customer service."


Verified
4/5

2013-10-31

"I have placed my order on line, however ,when I received the confirmation you have indicated, that I have to pick the merchandise from your New York store. The goods arrived the following day as ordered. Needless stress and confusion, which leaves a bad taste."


Verified
5/5

2013-10-31

"Love the beautiful and careful way my order was packaged. The delivery was sooner than I expected. I want to thank the person who it appears very lovingly packed my order. It was a joy to open it and also enjoy the free samples which came with my order.

Thanks, L'Occitane for making me happy!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-31

"Very professional service & prompt.
Great quality, as usual.
"


Verified
5/5

2013-10-31

"Helpful and informative and welcoming"


Verified
5/5

2013-10-31

"I just love L'Occitane products! My order was delivered in time and everything was ok with it. Thank you for your service. "


Verified
5/5

2013-10-31

"I find their web pages very easy to navigate and their products are wonderful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-31

"Arrived quickly, no issues. "


Verified
5/5

2013-10-31

"Really pleased with the products I ordered"


Verified
5/5

2013-10-31

"I like very much your Rose 4 Reines products the fragante edures all the day and no alters. Sorry for my bad English!"


Verified
5/5

2013-10-31

"everyone's seems really professional, when i call or drop by at Walnut Creek and Embarcadero San Francisco, CA location."


Verified
5/5

2013-10-31

"PRODUCTS CAME VERY QUICKLY
"


Verified
5/5

2013-10-31

"Love L'Occitane...for myself and my sister for her birthday. Her first try of the products and she loved it all. She has an itchy rash, a symptom of her liver disease, and she says that the shea butter cream was the only product she's tried that helped the itch. We will be users for life... thank you for your great products!"


Verified
2/5

2013-10-31

"Your products are getting more and more expensive, and I'm tired of paying for shipping since the nearest store is an hour from my home.
MaryAnn - Bradenton, FL
"


Verified
5/5

2013-10-31

"Great product. Love the fact that they are cruelty free and are able to create such a wonderful product."