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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2013-10-31

"The last order I received it mentioned I would get two free bars of Shea soap with an order over a certain amount but did not receive them"


Verified
5/5

2013-10-31

"Quick shipping, great products, website is great!"


Verified
5/5

2013-10-31

"I love the products and ordering "


Verified
5/5

2013-10-31

"product is amazing and shipping is so fast!! Love this company!"


Verified
5/5

2013-10-31

"They sent the wrong item so I called. It was fast to received the correct product. I was impressived!! "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-31

"Have been purchasing since 2007 and very, very, very happy with the service and products"


Verified
4/5

2013-10-31

"I am very disappointed that you are using the US Postal Service for delivery - it now takes a lot longer. It used to be great with Fedex delivery, but I understand you want to reduce cost. Other on line stores that use On Trac makes quick delivery - you should consider it. Otherwise, I am very satisfied with your products and other services."


Verified
5/5

2013-10-31

"Delivery was quick and received the products I ordered."


Verified
2/5

2013-10-31

"Every order I've ever placed with L'Occitane hasn't always arrived in the time I paid for it to (like when I pay for next day shipping) and every order gets 2 complimentary samples of the customers choosing. I never get sent the samples I choose, ever. They're just sending me whatever they want it seems every time. Love the products, not thrilled with whoever is sending out orders. "


Verified
5/5

2013-10-31

"Everything arrived very quickly and just as ordered. Their products are very high quality. I am very satisfied with my purchases."


Verified
5/5

2013-10-31

"Fabulous products, great service."


Verified
5/5

2013-10-31

"Easy to order, timely delivery, excellent product!"


Verified
5/5

2013-10-31

"easy purchase and fast delivery"


Verified
5/5

2013-10-31

"Wonderful shampoo and conditioner, love it."


Verified
5/5

2013-10-31

"Loved the shampoo I ordered. Gives me body and shine.Not real crazy about fragrance."