"My order was complete and the products were wonderful."

"I have enjoyed the products and service from L'Occitane for many years. I esp. like when they offer free shipping!"

"Excellent products, great service!"

"I'm satisfied with your products and service. However, delivery take a long time. I've got my items after one month."

"I am always very pleased with the products I purchase from L'Occitane"

"All merchandise arrived quickly and in good condition. I always get wonderful service from l'Occitane!"

"The items are well packaged. "

"Website was quick and easy."

"the product is excellent but the prize is too high to use it regularly"

"I needed some assistance with a promotional item and your staff was very helpful in providing it. I've had nothing but good experiences ordering on-line. Thanks."

"No shipping information received till after product delivered.
Otherwise great product!"

"We were told that the store had no men's shaving utensils. We purchased the shaving brush and razor separately from another store not in our area. This last time we were in the store they had a men's shaving assembly that cost 15$ more that the brush and razor, and included $50 worth of additional products. We took a $65 dollar loss because we were told they did not stock the brush and razor, and later had a shaving kit available."

"I love the products from L'Occitane. "

"I love the products, and I'm a long-time customer, but I'm extremely disappointed that, hard as I try, I can never succeed in enrolling in your mail rewards system. I receive emails about promotions, but never receive the actual, in-the-mail notices that, frankly, reap better rewards. Your store personnel have repeatedly tried to enroll me, have even spent long minutes on the phone with customer service, to no avail. It's infuriating."

"Easy to order, easy to get!"