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Verified
3/5

2013-10-31

"I love using the divine cream because it's a great product; however, the jar was only 3/4 full when I got it. Not very happy with the amount for what I'm paying."


Verified
5/5

2013-10-31

"I have tried all the high end brands, NOTHING beats L'Occitane!!!! Please never stop making the 4 queens roses shampoo and conditioner."


Verified
5/5

2013-10-31

"Always wonderful products and customer service!"


Verified
5/5

2013-10-31

"I ordered my hubbys favorite cologne and I got it the next day! Great service, wrapped beautifully. Pleasure to shop on line at L'Occitane!"


Verified
5/5

2013-10-31

"Awesome job. Lightening delivery!"


Verified
5/5

2013-10-31

"I am very satisfied with the offer, product, quality and service."


Verified
5/5

2013-10-31

"The service is excellent."


Verified
3/5

2013-10-31

"Delivery was fast, but not shipped in whole. One item was missing and need to call for replacement. Free gift wrap kit was ordered but not provided. Call again but still not get."

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Verified
5/5

2013-10-31

"The sales manager, Valerie, was very knowledgable and helpful in my purchase."


Verified
4/5

2013-10-31

"There was one order where one bottle had the cap damaged and the liquid was spilled but it was replaced promptly on complaint."


Verified
5/5

2013-10-31

"The website is very well organized and I always enjoy ordering over the web because I do not have a retail store in my town."


Verified
5/5

2013-10-31

"The product came quickly and was exactly as described and ordered. I, also, happily received my free fabric tote and am already using it. Thanks!
One comment about the Amande Concentre de Lait, it is highly scented. In other words there is a high percentage of parfum added. My only improvement would be to lower the amount of scent.
"


Verified
5/5

2013-10-31

"I loved the large bars of lavender soap and body cream. I was interested in a fragrance that a friend of mine has used which had a musk undertone that was lovely. I could not find anything like this and when I questioned my friend she said it was discontinued but it could be special ordered.
Do you have any feedback for me on this?
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-31

"I am never not satisfied with L'Occitane. "


Verified
5/5

2013-10-31

"Love the immortelle products!"