ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.16/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.64/5
Customer service:
3.93/5
Return/Replacement policy:
3.13/5

Verified
5/5

2020-10-01

A++ Customer service

"I had issue with couple things on my order when I received, I called and they fixed it right away. good customer service. "


Verified
5/5

2020-09-18

New Engine Build

"Lakeland Ford has a great selection and competitive pricing! I will be using their catalogue to help build my new modular engine destined for a Mustang. The website is easy to navigate, and available diagrams guide you to the right part."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-15

OEM--Fast

"Genuine Ford parts for a great price and fast shipping.
What more can you ask for.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-01

Correct part and low shipping

"Looked at several online sources for this part. Most were withing $20/$30 of each other. Many wanted $70/$80 for shipping, Lakeland was only $33 which offset the additional $20 cost for the part. Service was quick and email updates were done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-09-01

good product

"Happy with the item came a day early but it was way pricey!"


Verified
4/5

2020-08-28

My Experience

"I received an email about my part so unfortunately the part I order isn’t going to work on my Ford Escape but the customer service I received was excellent he explained how the models had changed and the part wouldn’t fix. Although they have the part I need but it very expensive but I appreciated his time in explaining. Thanks LakeLand "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-26

great guys got my parst quick ty

"thank you for the great service on myparts order"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-26

Excellent customer service

"Fast shipping and excellent customer service. Needed the front bumper cover for my focus rs and they had it shipped within the week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-19

Great price, great customer service, and speedy delivery

"Keep up the great work. Looking forward to future business with your company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-08-17

Good, Fast, Cheap.... and the service was excellent

"I found a part I was looking for on-line with Lakeland Ford Parts. The part was about 30% less expensive than I could find at other Ford on-line parts retailers, and the shipping was significantly lower. I ordered on-line, and thought things were done. However, I had made a mistake when I entered the VIN, and they quickly got back to me to tell me the part did not match the VIN I had supplied. I corrected the VIN mistake, and they confirmed my order. So these guys don't just ship what you ask for, they make sure you are getting the correct parts. Someone has to protect you from yourself, and make sure you get the right stuff. I was very happy with the level of service provided for an on-line purchase, and you couldn't beat the costs for both product and shipping. Next time I go right to Lakeland for my Ford parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-08-07

Excellent Service

"Excellent Service, they actually identified a miss-match for my VIN/part # ordered and verified before shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-08-01

Excellent service

"The customer services was excellent "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-07-03

Always added benefit of diagrams provided

"The easiest purchases ive made for a car with all the added diagrams provided. hassle free purchases"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-28

Quality Parts At Great Prices!

"I have been meaning to swap out the tire mobility kit in my 2015 Taurus SHO for a Full Size Spare (Police Interceptor) for some time. I went to my local dealership to see about the cost, and they wanted over $1,200 for the "foam" trunk insert & new floor cover. I was able to get both parts SHIPPED to me from Lakeland for just under $800 (shipping from FL to NY was $110 of that). Great savings, and great communication from the staff at Lakeland! There was an issue with one part that arrived to them damaged and they let me know immediately that a replacement was ordered and on the way! Couldn't be happier with the purchase, everything worked out perfectly! A huge thanks to the Lakeland staff for handling & packing everything well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-28

Suspension Parts

"Outstanding service and pricing is good.. web page is rough drawing is the only issue. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges