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Product & services pricing
4.16/5
Chance of future purchase:
3.79/5
Shipping & packaging:
3.64/5
Customer service:
3.93/5
Return/Replacement policy:
3.13/5

Verified
5/5

2020-01-19

Excellent web site for looking up parts & and great prices.

"Good service and updates on the order progress. Fast shipping and reasonable Fedex prices. Will by my Ford parts there in the future."

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Verified
5/5

2020-01-19

Great service

"Could not get local dealer to sell me a part. Find this dealer online and ordered the part I needed and was $100 cheaper than price local dealer gave me. Easy to order."

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Verified
5/5

2020-01-16

I recieved great service

"I called Lakeland Ford from out of state and asked them about some parts that I could not locate in Memphis. The gentleman told me he could get them and he told me how many were available. I did question him twice because I couldn't find them in my town. He was polite and again said yes I can get them. He did exactly what he said he would do and we are very happy with the service and training that Lakeland Ford has given us."


Verified
5/5

2020-01-07

OEM parts best prices on the web.

"Needed a new lock checked local dealer Lakeland's price was half of local dealers offering."

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Verified
5/5

2020-01-04

Excellent experience

"Lakeland had what I needed when I needed it. That's critical when I have a truck out of service."


Verified
5/5

2019-12-11

New axle

"Purchased new axle used both internet and phone call, both went smoothly"

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Verified
5/5

2019-12-10

Fast shipping, excellent web site for looking up parts, and great prices.

"There's a reason most dealerships are better known as "stealerships" -- outrageous markups on parts! Lakeland Ford Parts offered authentic OEM Ford parts at great prices with fast and reasonable Fedex shipping charges. After searching all over and contacting local Ford dealers, it became clear that no other place could touch Lakeland Ford Parts. They are now my go-to place for OEM Ford parts. "

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Verified
4/5

2019-12-02

Good Experience

"Order came quickly as could be expected. I assume the parts had to first be delivered to Lakeland from corporate Ford. I deducted one star because I thought the website could have been a little more intuitive in terms of being sure I had selected the correct part of my vehicle. Once I figured out the correct order to click things it was all good. I will use Lakeland to order parts again."

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Verified
1/5

2019-11-14

3 Day Delivery to go across Florida

"I needed a part. I ordered it online and when I called the Parts Department, I inquired why it would be 5 days to pull and ship a part. The guy on the phone says Oh I can ship it today and you will have it in the am! Wrong!!!!!!!! I wont receive the part until Friday?! For the 10.95 shipping it could have gone over nite! I could have drove to Lakeland and picked up the part, however the parts guy assured me I would get it in the am. Next time a customer asks a question, don't tell them what you think the shipping time is. Look it up!! I am beyond ticked off!!! I definitely wont use this dealership again, and my next truck purchase I can guarantee wont come from this dealership either!"

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Verified
5/5

2019-10-17

Great experience and found the exact part I needed!!

" could not find the part I needed from local suppliers or dealer. Dealer wanted to sell me the whole assembly at over $500. I knew this part should be able to purchased seperately. Researching the internet and came across Lake Land Ford. They had the exact part I needed and did not try to sell me the whole assembly. I purchased the part for less than $100 and had my truck fixed within the same day the part arrived. First transaction with super easy and great communication!"

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Verified
5/5

2019-09-28

First Time User

"easy to use'm this site. Ford communication about the part was very good. Part arrive about when they said it would, and it was the correct part. A positive battery cable for 2015 Mustang. I saved $70 not buying it from my local dealership, and even though I bought the part and brought it to my dealership, Ford still installed with no problem. I'm happy."

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Verified
5/5

2019-09-09

Lakeland Ford Parts - The Go To Place for OEM Ford Parts

"The experience shopping at Lakeland Ford Parts is always terrific. They are prompt and they confirm the parts will fit based on your car's VIN number. Correspondence is by email and is prompt, courteous, and efficient. They sell all OEM Ford parts cheaper than my local Ford dealers. Items are packed well and shipping is relatively quick."

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Verified
5/5

2019-09-08

Excellent

"The ordering was quick and easy "

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Verified
5/5

2019-09-01

Awsome

"Its getting harder and harder to find parts for my truck and them haveing the part i need made my day, looking forward to doing more business with them in the future."

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Verified
5/5

2019-08-28

Very Helpful

"The Online Parts Manager sent me an email letting me know that the Part Number I requested doesn't match my VIN. After an email exchange, I received the right part in just a few days."

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