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Product & services pricing
4.57/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.76/5
Customer service:
4.71/5
Return/Replacement policy:
4.35/5
Featured Review


Verified
4/5

2015-07-18

"Quick delivery, but duty unpaidfoe EU delivery so add cost not mentioned in the order process!"


Verified
1/5

2015-07-18

"My screen was defective and they refused to accept that and blamed it on user damage. Their warranty and return policy is useless if its not implemented. AVOID. Its better to buy from Amazon sellers who at least stick to their warranties."


Rep reply posted 2015-07-20
A rep from Laptop Screen, LaptopScreen, has responded:

“No Amazon seller or any other seller would protect the customer in cases like these:

Customer purchased a 17.3" large LCD screen to be delivered to a location in USA. From there the LCD screen was taken by a friend of the customer in carry-on to India on an international flight. The screen arrived cracked. Customer is saying its a defective LCD - but is showing pictures of cracked glass. LCDs are extremely fragile because they are made out of two extra thin planes of glass fused together.

All our items are insured against shipping damage by courier - but not against damaging of the screen in an International carry-on after it was already shipped and delivered.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


Verified
1/5

2015-07-17

"The screen I got did not work "


Rep reply posted 2015-07-17
A rep from Laptop Screen, LaptopScreen, has responded:

“LaptopScreen.com guarantees a working replacement or your money back!
Most cases of LCDs not turing on are usually solved by a simple video cable reconnection at the LCD. Customer requested refund, a free return label was provided and a full refund will be issued once the item is received back.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


Verified
5/5

2015-07-17

"Smooth transaction from end to end!"


Verified
5/5

2015-07-17

"Great condition perfect match faster than quoted delivery, all reasons I will continue to purchase LCDs from laptopscreen.com"


Verified
5/5

2015-07-17

"Super fast shipping and got the EXACT screen that was in my laptop, just without the Dell P/N. Same manufacturer and MFG P/N. Great price! Will definitely go back again."


Verified
5/5

2015-07-17

"Arrived very quickly. Easy to figure out which screen. Very happy."


Verified
5/5

2015-07-16

"Screen showed up in timely manner and no problems at all with it. I'm glad I found the website, they have good prices."


Verified
5/5

2015-07-16

"The first place I look for screen replacements!"


Verified
5/5

2015-07-16

"Quick shipping, great price, great product."


Verified
5/5

2015-07-16

"Screen Fits perfect and it was easy to fix. Received the product on time"


Verified
5/5

2015-07-16

"I am very happy with the laptop screen. It arrived early and it works great. Thank you!"


Verified
5/5

2015-07-16

"Screen worked great. Laptop is like new."


Verified
2/5

2015-07-16

"the screen seemed to be damaged in shipping as well, because it has lines on it."


Rep reply posted 2015-07-16
A rep from Laptop Screen, LaptopScreen, has responded:

“LaptopScreen.com guarantees a working replacement or your money back!
Our shipping damage rate is a low low 0.02% (1 in 5000 screens shipped) due to cost effective and sturdy packaging. Most damage occurs in automated conveyer jams, which are used for sorting purposes by all mail carriers/couriers - when those occur - only steel boxes will withstand the industrial pressure exerted on the packages. All our parcels are insured against shipping damage - customer is welcome to contact support to request a quick exchange.


Support dept www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111”


Verified
4/5

2015-07-16

"Fast shipping.. Had a few bad pixels on the display."