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Verified
5/5

2016-04-24

"My experience with Laptop-keys.com was excellent. They had exactly what I was looking for at a fair price. The shipping time was fast. The keys fit great. No complaints at all."

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Verified
5/5

2016-04-20

"We contacted Laptop-keys.com because we are a school with 50+ laptops that constantly need repair. We were able to set up an account where we could request keys and they would regularly ship them on request, at a fair price for regular bulk purchases. We are very happy with service thus far and plan on continuing to use them for all of our laptop key replacement needs."

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Verified
5/5

2016-04-19

"So glad I found you guys! Ordered 4 keys for my Acer and they fit great! Now I just need to remember to keep my laptop closed around my toddler.. "

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Verified
5/5

2016-04-17

Saved me money

"I ordered a Page Down keep from you which arrived today. Key went on without any trouble at all. What a life saver your company is. Dell wanted me to ship the whole laptop back to replace the entire keyboard and wait 2-3 weeks for that, not to mention $$$. This was a much better option, 5 bucks and about 5 minutes - done."

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Verified
5/5

2016-04-12

Superb! Excelled where others failed.

"So I originally ordered my key from another company - what a mistake. This other company took forever to ship, it was the wrong part and they had little to no customer service (not answering phone calls/emails). When I did finally get ahold of somebody, they were short and rude and demanded I return the item and pay my own shipping before getting a refund, after paying a re-stocking fee. Come on, really?

I found Laptop-keys.com and found that I could send a picture before hand to make sure. Customer service was quick and friendly and pointed me to the exact page to get my part. Checkout was a breeze and the correct part arrived in a matter of days. I couldn't be happier with them. Side note: Laptop-keys was cheaper than the other guys aside from being superior in service.
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Verified
5/5

2016-04-11

"Just want to say what a great experience I had shopping from Laptop-keys.com - from the selection process to checkout it was seamless and easy to do. Got my keys this morning, everything is great. Thanks so much!"

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Verified
5/5

2016-04-10

Awesome company

"Great service from Laptop-keys.com. There was an issue with my local post office and somehow my item was not delivered. Before I discovered this was the issue I talked to Laptop-keys.com to inquire about the missing package. I honestly was expecting to get the runaround but to my delight they were very understanding and easy to work with. Instead of trying to get me to buy another one they sent out a new laptop key right away with no questions asked. This time it took 3 days total from the time I talked to them and the time it showed up. I would definitely recommend Laptop-keys.com to all my friends and family."

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Verified
5/5

2016-04-07

"Received the laptop keyboard key today and it is absolutely perfect. Arrived in great condition considering it came from the US to AU. Shipping cost was fast and fair. I believe total transit time was 5 days which is remarkable for out of country shipping. Instructions were clear and effective. Very satisfied."

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Verified
5/5

2016-04-06

Amazing service!

"I wasn't sure which key type to order so I sent in a picture. I closed my browser expecting a reply to take at least a few hours and my phone lit up within a minute with an email notification! I was a reply from Laptop-keys.com customer service with a reply telling me that they located the right part and gave me a direct link where I could get my correct replacement key! I followed the instructions and had my part ordered within minutes. I think the whole thing took maybe 5 minutes. Needless to say I am so impressed with the timely response and easy to use website.

About an hour later I got a notification that my order has already shipped and I found it in my mailbox 2 days later. Everything fit perfectly and looks exactly like the other keys on my keyboard - you would never be able to tell it was replaced. A+ 5 stars all the way for the team at Laptop-keys.com!
"

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Verified
5/5

2016-04-05

Perfect service every time

"I own a small computer repair shop and I use Laptop-keys.com quite often. As a regular, I am always given the same excellent service and fast shipping to help get my customers going. Because of their consistency I remain a loyal and faithful customer and will be bringing them business for a very long time.

Not only do I use their services for my own shop but I also recommend them to any of my do-it-yourself clients because replacing the single keys is pretty easy. A+ service, selection and prices.
"

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Verified
5/5

2016-04-03

Very easy to use website

"I melted some of my keys on my Toshiba laptop and sought options to fix it. All the local shops wanted $100+ so I turned to the internet. I found Laptop-keys.com and it was so easy to find my model and parts. Their shopping cart is one of a kind and brilliant. You can tell a lot of thought and customization went into this specialized ordering process. Hats off to you!

My order came in 3 days later and installation was a breeze. Thank you so much for making this so easy for me to do myself.
"

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Verified
5/5

2016-03-18

Saved the day!

"I was in a rush to get my work computer fixed before leaving on a business trip. It was important to get my keyboard fixed ASAP. I saw that they offer next day shipping and placed my order. Low and behold, I received it the next day! Most importantly, the keys I ordered were right the first time and fit perfectly. Awesome job Laptop-keys.com!"

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Verified
5/5

2016-03-05

Wonderful experience

"I ordered some laptop keys for my HP computer and unfortunately I picked the wrong parts (stupid me). I contacted these guys and admitted to my own error and they set me the correct (intended) parts right away at no cost. I really value a company with the integrity and honest to not blame my mistake and go above and beyond to fix the situation in the interest of me, the customer. If I could give more than 5 stars I would but bravo Laptop-keys.com!"

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Verified
5/5

2016-03-01

Saved money over buying a new keyboard

"My son decided to disassemble the keyboard on my Dell laptop. Out of impulse, I called Dell to see what it would take to fix it and they wanted over $100 to send me a new keyboard and then $150 more to have someone replace it.

I did a quick internet search to see what my options were and I found Laptop-keys.com. As I needed to replace 13 keys in total I contacted them to see what they could do for me since buying them individually was still a bit pricy. They were able to provide me with a "bulk purchase" discount and were very helpful and knowledgeable the whole way through the process.

A+ for working with me in my unique situation and not favoring profit over customer service. You have a very happy customer because of that and I'll be telling all my "mommy" friends that if this happens to them, they know where to go.
"

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Verified
5/5

2016-02-26

Fast Shipping and Great Service

"Ordered on 2/22, received it on 2/24 via standard (cheap) shipping. Sent me a shipping confirmation with details within an hour. Can't even get it that fast from Amazon! Very professional website and easy to use. Customer service is very fast to respond and polite.

Wasn't sure what I needed so I sent in a photo, got a response within minutes and I was on my way. Keys fit perfectly - a complete match just like they claim. Parts are OEM and have a perfect fit and finish.

Zero complaints about this company, keep doing what you are doing and I'll definitely be back if I need your services again.
"

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