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Verified
5/5

2005-11-07

"Smooth transaction, great price. Would definately purchase from them again!"

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Ease of ordering online
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Verified
5/5

2005-11-06

"good job, product as promised, on time. i will be shopping here again and again."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Verified
5/5

2005-11-05

"Great seller. Great deal. Smooth, professional transaction. Shipped promptly. Well packed. No problems. Definitely recommended. Check out the website. Thanks! AAA+++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-11-05

"very quick shipping and received exactly what i wanted / ordered. THANK YOU"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
4/5

2005-11-05

"Aside from the fact that the "4 day shipping" cost $10 and took 8 days, which I'm sure has more to do with the shipping company they use than it does Laptops4me, I was very pleased with my purchase and the overall experience. They had a nice selection, good product info, and prices for all budgets. The ordering process itself was pretty easy and they kept me up to date on my order status. If the need arises, I will buy here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
1/5

2005-09-14

"Beware of this company! They blatantly ignore their own policy and refuse to cancel orders even when notified several days before shipping. After emailing them twice and calling them once, they claimed they could not stop the order. Once the package was returned to them, they kept 30% of the order total and refuse to refund it. Now they're ignoring my emails. Wonderful company if you're enjoy punishing yourself. I'll never buy from them again.
---
Update: received refund of remaining balance due from this company.
"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2005-07-30

"I ordered a AMD 2400+ processor, Processor fan, and 2 sticks of memory. The
shippment arrived ontime and was packed very well so not to have any damage
during shipping.
I was very pleased and would do business with Laptops4me.com anytime.
Thank you for a job well done!!!!

Regards,
Eddy
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
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Being knowledgeable
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Verified
1/5

2005-04-11

"Ordered laptop computer, it arrived broken, Laptops4me took it back for repair and never fixed it, never refunded my pruchase price.

Thie company loves employing delay tactics and will promise to do the right thing, but they never followed through on their promises to me.

If you haven't done business with them, don't start. If you have, complain to the Better Business Bureau ( http://complaints.bbb.org/SelectComplaintLinkFrameSet.asp ) and the Michigan Attorney General ( https://www.ag.state.mi.us/cp_division/w3cp_c01_new.asp ), if they still owe you money, take them to court.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
Resolving problems
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
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Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2005-04-02

"Do *NOT* order from this merchant. Claimed the device was in stock when it wasn't, but they solved that by sending me a better device for no additional charge.

Unfortunately, they are spammers. Continual garbage email from them, no apparent way to unsubscribe.

If you order from them, you *WILL* be sorry.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-12

"Emailed before order to make sure item was in stock and ask if it would ship that day. They replied quickly, yes to both. Seasonic PSU did ship that day and was the best price I found."

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Verified
1/5

2005-02-11

"I bought laptop memory from this store

This product sucks and costed me in vain both way shipping ($ 14) plus 15 % restocking fee. This was my first time purchase from this store and I am very much disappointed.

Technical experts say that memory shipped was good. I do not agree with that. I had another professional check the memory, it was crappy. On further clarification tech expert say that they sold this memory as a generic memory. THEY NEVER DESCRIBE THAT IN THE WEBSITE OR ANY TIME DURING THE PURCHASE.

THIS PRODUCT WON'T WORK WITH YOUR POPULAR NOTEBOOKS. SO DO NOT BUY IT.

I strongly NOT recommend this store to anyone. DO NOT BUY FROM THIS STORE.

2 x PC100 256MB 144pin 32X64/32X8 SODIMM SDRAM() = $86.46 Technical Support Free Technical Support 30 Day Email Technical Support Warranty Free Waranty 90 Day Replacement Warranty
"

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Verified
1/5

2005-01-07

"Terrible, sold me a laptop barebone with a broken motherboard, unable to reach them at all. It has been 4 months, finally have to file credit card dispute with these guys. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-12-02

"I ordered a processor from this company on September 17, 2994; after cashing my money order on September 27, they cancelled my order on the 29th of the same month. It is now December, and I still am unable to get in contact with anyone who can either send me what I ordered, or refund me the money I spent."

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bxz
Verified
1/5

2004-08-18

"This is what i ordered:
1 x Supertalent DM-M3N 14
- Warranty: Free Waranty 90 Day Replacement
- Testing: None
- Technical Support: Free Technical Support 30 Day Em $752.96
1 x Toshiba 60GB(MK6021GAS) 9.5mm 4200rpm Notebook Hard Drive $118.81


1)2 weeks after they received my money on June 9th, i received only one item (barebone laptop), which is not the one i ordered (i ordered 2 items altogether). This wrong item is poorly packaged, with no manual, no optical drive, all CDrom S/W is opened and used before.

2)Instead of sending me the right items immediately and meanwhile sending someone to pick it up, they let me send their item back( i paid the shipping myself, they said they gonna reimburse me, but they never did) and wait for their inspection, three weeks passed, i still had nothing.

3)Then they said this item was damaged when shipping back using UPS and since it was not insured (they didn't tell me to insure at all), they had to send this damaged wrong item back to me and I have to pay for it(what u call this if it's not rippingoff?). it was in their original box and packaged using their original stuffing. maybe it was already damaged when I got this item. I also have a UPS claim report stating the reason as insufficient packaging was used for this shipment(it was their original packaging).

4)After I called them, they said they would contact UPS and do the claim, but they never did. I have to do it myself.

5)They say their manager would call me, but the call never arrives.

6)It looks to me they didn't give a damn to their customer after taking the money, they also don't care their company's reputation at all.

7)I tried to resolve this issue from paypal's buyer protection program, but they didn't seem to be helpful, after this company knew I filed the claim, they told me they would not like to talk me again.

8)Now that almost 2 months passed, they just kept my $880 and didn't do nothing( not even that Hard Drive they were supposed to ship me). I have to ask help from my credit card company to take my money back.


This company's definitely a ripping-you-off company that should have been wiped out long time ago. I could have given them negative points if i could.
"

Detailed Review Benchmark + -
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Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Speed of web site
Web site being easy to use

Verified
5/5

2004-06-04

"Good to deal with. Shipping speed almost to par with newegg (I had to send an email to ask when the shipping date was, as it hung at processing for about three days. Two days later, the package was at my door). Bought a shuttle SB75Gv.2 barebones XPC, and it arrived in perfect order and brand new. Haven't had a problem with it yet, and I don't think there will be.

Update 6/8/2004
Just received an invoice after sale had been completed and delivered that charged my CA sales tax without my prior knowledge. Also, sales are final, and they are located in Michigan. I'm going to withdraw my review and rating until further clarification.
Update 6/15/2004
Matter was cleared up in a professional manner. Other than the mix up, I've got a reliable product that I'm very satisfied with.
"

Detailed Review Benchmark + -
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