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Verified
5/5

2004-11-03

"I used Leadcomp's online configurator to put a computer together within my budget. It was at my doorstep in perfect condition in about 10 days. I ordered another one for my wife and it was the same way.

If you want a quality machine that won't bust your wallet this is the place to go. I am very happy with my purchases and would without a doubt use them again.

William Carr
Tampa, Florida
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-10-26

"Great customer service, outstanding products and prices."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2004-08-04

"First, the company sent me a bad computer after they repaired it or so they said it was a clocking problem. Then the computer would not read the hard drive and they said it was the fact that I used my own video card and dvd burner and not theirs that it would not work. Then they said they would charge me a restocking fee of 15% after wasting hours trying to get through on their support line. I would not do business with them and you would be smart to do the same."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
2/5

2004-07-28

"This business leaves a lot to be desired in terms of customer service. I ordered an assembled system but it was shipped as parts (and with a 300w power supply instead of the 400w I ordered). When I called to complain they told me to assemble it myself and then hung up on me. I called back and was hung up on again! I finally got through to Alex, who told me to ship the parts back for assembly, and promised to reimburse my shipping costs. The system came back assembled about 2 weeks later but with the 300w PS. I have spoken to Alex and provided the requested receipt for my shipping costs, but after more than two months I'm still waiting for reimbursement. I've decided to settle for the 300w PS even though I paid for the 400W, because I just don't trust this company to ever get it right."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Resolving problems
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-24

"Great Communiction - easy to understand imstructions - Excellent Customer Service"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-05-12

"I was recently looking to buy a computer to upgrade my old outdated computer. I ran across this company and realized with their nice prices I could actually buy my wife and myself our own computer. For what I'd pay for one computer from a larger company, I could buy two. I've had these computers for 3 months now and have not had any problems so far. I have told my friends and family about this company. I'd also like to let everyone else on the internet that this is great company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-04-30

"After several weeks of searching the internet and several local dealers for where to buy the main components for my new computer, I found that LeadComp had exactly what I wanted at the best price. I was working on a tight budget and LeadComp got me an AMD XP 2800, ECS KT600 mobo, and a great windowcase with power supply for far less than any other retailer. All that and a one year parts and labor warranty. With the help of LeadComp, I was able to build a killer rig thats great for gaming and for graphics apps, all within my tax return budget :)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-03

"I spent many hours shopping and comparing for a "High End" system. I wanted quality components for the best price and I found both @ LeadComp.

The "Computer Consultant," was patient and we worked out a system that would meet my requirements. He even recommended to exclude a component that would have been no benefit to my system.
A no pressure buying consultation is hard to find these days.
Bottom line_ LeadComp was a wise choice for me.



"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-03-03

"Very good service. The computers arrived in good time and all configurations where to specifications. We have re-ordered again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach

Verified
5/5

2004-01-27

"Prompt order handling and shipping.
An excellent product.
No problems what so ever.
Iwould definately reorder from this company in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

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