"i recently ordered a motorcycle helmet. I used the sizing guide measured against my hat size and determined XL would be appropriate. When I received the helmet, while it was marked XL, it didn't come close to actually fitting my head. I sent it back for a refund and will likely make a local purchase instead.
Very disappointed."
"Please reference order below. The vest that I ordered is of high quality and perfect for my needs. Unfortunately as soon as I took it out, I noted that it was damaged. The snap for the upper packer is big attached to the flap. It looks like it came out during manufacturing. I like the item and would have gladly taken a new one-no one called me or responded to my e-mails. the product - if undamaged-would be great. But the service was non existent.
"
"My daughter and I both purchased jackets from leatherup. My daughter ordered a 5X and I ordered a 3X. Her 5x was too small for her, but i didn't fit me right either. I could zip it up but if I moved then the jacket rolled up like a halter top. She sent hers back and ordered a mens jacket. My 3X didn't fit right either. I can put it on and zip it up but the shoulders feel stiff and tight, too uncomfortable to ride in. I plan to return mine as well but I'm upset about having to pay return shipping. I didn't want to order a mens jacket. I'm waiting to see how my daughters new jacket fits. If that doesn't work for her I'll just request a refund.
Way to costly to keep shipping jackets back. "
"Received my rain suit and wore it in the Seattle weather the next day. Fit perfect. Dry as a bone and can't beat the price."
"This is the first helmet I've had with a non D-ring strap.
Only issue is I had to cut off a great length of the strap once I adjusted it to my head.
Click strap works well though. "
"I was amazed at the looks and feel of these boots. The reason I'm very disappointed is the fact that they didn't even come close to fitting. Only sized in medium width and made for a foot with little to no instep. Too bad. They were beautiful boots "
"I got lucky on picking the size but only because the size 28 was out of stock. So, instead of waiting for notification when available, which I did not receive yet, I order the next size up at 30. They were a little too big around the waist but the chaps around the boots and legs fit well and the length. I had to have the waste line altered a couple of inches but the chaps fit well. One big problem though, the front belt is way to short to fit into the belt loop even at the very last buckle hole. I will need to alter the front belt to shorter length now just so the belt will reach the loop. I am impressed with the quality of the chaps though and they look great!
"
"I ordered my helmet and received it within a week. Ordering was very easy. My order was verified. I was informed when my order was ready to ship. I had it within days of shipping. The helmet is exactly the quality I expected to receive. It fit just the way I expected it to. I'm very happy with my order and will order from Leatherup.com again in the future."
"No issues with Leatherup or my order... Major issues with the shipping company they used. OnTrac Shipping failed to deliver even with pricey expedited shipping charges. Waited all day for a lazy driver who claimed the business was closed (it wasn't) so didn't deliver as promised. Order was too late to take on trip and will have to be returned. Might order from Leatherup again, will never use OnTrac shipping though."
"none of the three items were what expected.
the jacket lining seams were not sewn well.they were loose and coming apart.
the men's gloves were small to fit a teenage instead of an adult. certainly not for a medium sized man. The pouch was too bulky.
"
"Am on my first road trip with my bag from Leatherup. Plenty of room for lots of stuff. I am very happy with my choice. Would order from them again."
"My wife and I went to the local Harley Davidson to buy her a pair of boots. The pair she liked were out of stock and they told us that we couldn't order a pair. Disappointed, my wife said,"I wanted those boots, and if I can't have those, then I don't want any." I was determined to get her those boots. I decided to look on line and immediately your ad popped up. You had the exact same boots that she wanted for $140.00 less. The confirmation stated that they would arrive between Sept. 12, 2016 and Sept.22, 2016. You should have seen the look on her face when they arrived on Sept. 12. I thank you for making my wife happy. You now have a customer for life. Excellent quality and excellent service and I'm not even being paid to say this. "
"The jacket is a little snug but I need to loose a couple pounds anyway. The inside zipper flap broke but everything else is fantastic. Love the Jacket. A very beautiful jacket. I will put a new zipper flap on myself instead of sending it back and have to wait to get another jacket. A great jacket. Thank you."
"Quick delivery. The quality is amazing. I only made a mistake on the size. I was reading reviews and it said go a size up. But it was too big. I am a large and bought Xlarge. In my case, it is Tru to size. Just have to exchange. Thank you"
"I was looking for leather over pants, reading reviews I purchased the Xelement B7470. One size larger is recommended but when I received the pants and tried them on I felt like Rod Stewart looks. Filled out the paper work and sent them back to Leatherup requesting two sizes bigger, it was the fit in my thighs. I wear a 32 waist and got a 36 a little large in waist but I can move. One and a half weeks later, no questions or charges by Leatherup, I had my larger pair and fit great with my jeans. I am use to chaps so getting use the pants is still my problem.
Also decided to buy a new jacket and purchased the Xelement 7210 vented and I am very pleased with the zippered vents, when you need a jacket but the leather is to much these vents make your ride comfortable.
Material, sewing, zippers and snaps are great quality.
I highly recommend Leatherup.
Northern Indiana "