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5/5

2012-07-24

"I never complete online surveys. The quality, service and prices at Leisure Pro are so good that I felt guilty not sharing."

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Verified
5/5

2012-07-24

"Good prices and quick delivery made for a very smooth transaction."

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4/5

2012-07-23

"Most items are sold at well discounted prices.
The website contains a lot of useful reviews by buyers.

Shipment is cheap, but delivery times vary:
Some items were shipped within a week coast to coast, but some others are taking almost two month being on back order despite indicated as in stock at the time of purchase.

I've learned hard way not to rely on the advises regarding gear given by the store salesmen. Rather read plenty of reviews and message boards on the Internet and ask well experienced divers.

Customer service is a mixed bag, depending on your luck.
Some representatives are not willing to do anything for you, even when it is the store's fault, but some others are willing to go far to rectify the problem.

Actually that's why I decreased my originally high rating of the store to two stars, but now I am increasing it again to 4 stars.
"

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5/5

2012-07-23

"Fabulous. No complaints. Easy-to-use website. Products were as described and arrived in a timely fashion. "


5/5

2012-07-23

"Great prices and reasonable International delivery costs. Delivered ontime. Thanks guys"

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5/5

2012-07-23

"Excllent service prices and fast shipping"


5/5

2012-07-22

"Excellent service, as usual."


5/5

2012-07-22

"My order arrived promptly and was correct. The swim skin fit, just as your customer service representative had advised me."


5/5

2012-07-22

"I got what I ordered just as I have in the past. thanks"


5/5

2012-07-22

"Great little knife,is just want I wanted for my BC and at a good price. I really believe you need a knife that if you dorp it, its not worth taking a risk to recover."


Verified
5/5

2012-07-22

"I have a small dive operation in Cozumel, Mexico. I buy most of my rental gear through Leisure Pro. I have had really great experiences with customer service. My rental gear gets used day after day after day so it takes a beating. Sometimes things wear out or break. When I need Leisure Pro to back me up and help me with product returns they are extremely helpful. I have nothing but good things to say about Leisure Pro´s customer service department."

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5/5

2012-07-22

"Great customer service! Will buy from them again!"


5/5

2012-07-21

"Compre la mercadería un día domingo, y para mi sorpresa, el miercoles ya estaba en mi poder (en Argentuna), excelente atención, precio y calidad.

Gracias!!!!!!!
"

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5/5

2012-07-21

"I have purchased several item for leisure pro and have always gotten great service.Their prices are also very good."


5/5

2012-07-21

"I was happy with my experience on Leisure Pro's website. I spent a great deal of time reading reviews and found the prices to be very competitive. I liked that there is a size guarantee on several items, but it would have been helpful to also have a size chart for one of the wetsuit tops I wanted to order. (hydroflex amp3) As it happens, it was out of stock at the time so I didn't end up ordering it anyways. The Q&A portion of the website was also very helpful in choosing particular items, like the spring straps for my fins. (ensuring that they would fit the model I purchased.) The box arrived in a timely manner, however, it was pretty banged up upon arrival. Of course this could very well have been the fault of the shipping company, a few items were loosely packed and had obviously been banged around on the inside. My Suunto Zoop computer had been ripped from the package and had some scuffs on the screen (though not scratches) and fortunately I was able to rub them out. All items were present and correct. (colors, etc.)Overall, I was pleased with my experience with leisure pro and would shop with them again. "

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